Mitsis Summer Palace

Name: Mitsis Summer Palace
Address: Kardamaina, Elaiónas, 85302, Grecia, Elaiónas, Egeo Meridionale, 85302, Grecia

+ 156

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In sintesi

Check-in dalle ore:	14:00
Check-out entro le ore:	12:00
Colazione	Colazione disponibile
Animali	Animali domestici non ammessi
Bambini	I bambini sono i benvenuti in questo hotel

Servizi

Wi-Fi

Parcheggio

Aria condizionata

Piscina

Centro fitness

Spa

Scopri di più su Mitsis Summer Palace

Mitsis Summer Palace

Se decidi di soggiornare presso Mitsis Summer Palace, una struttura vicino alla spiaggia di Kos, sarai a soli 3 minuti in auto da Go Kart. Questo hotel all-inclusive dista 26,4 km da Porto di Kos e 24,1 km da Paradise Beach. Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 2 piscine all'aperto, un parco acquatico (a pagamento)e campi da tennis all'aperto. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e un servizio babysitter a pagamento. Per il pranzo e la cena, visita Main Restaurant Panorama, un ristorante specializzato in cucina locale e internazionale, oppure, se preferisci stare nella tua stanza, richiedi il servizio in camera 24 ore su 24. Rilassati con un drink rinfrescante: troverai un bar/lounge, un bar sulla spiaggia e 2 bar a bordo piscina. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 10:30. Potrai usufruire di una reception aperta 24 ore su 24, un servizio lavanderia e una cassetta di sicurezza presso la reception. Il un parcheggio gratuito è disponibile in loco. Rilassati in una delle 252 camere con aria condizionata della struttura, complete di minibar con snack e bevande gratuite e TV al plasma. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo. Il bagno in camera dispone di vasca o doccia, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, casseforti e scrivanie. License number: 1471Κ015Α0492300

Recensioni di

Citati dai viaggiatori

Viaggiatore in famiglia

Data del commento: 8 ago 2026

Lovely luxurious hotel

Amazing hotel, lovely food, the staff are so helpful and friendly would highly recommend we will definitely be back !

Viaggiatore in gruppo

Data del commento: 8 ago 2026

Disappointed

Very disappointing experience for a 5-star hotel.
One of the most frustrating things is that the hotel does not provide irons or ironing boards to guests at all. We asked reception and were simply told they don’t have any and that we need to use the hotel’s paid laundry service. I find this completely unacceptable for a 5-star resort. Guests should at least have the option to borrow an iron from reception, even if a deposit is required.
Unfortunately, after only two days here, we have also noticed that the hotel seems extremely short-staffed. The staff themselves are lovely and clearly working very hard, but there simply don’t seem to be enough of them. The waiting times for food and service are far too long, which really takes away from the experience.
For a hotel advertised and priced as 5-star, I expected a much higher standard of service. Hopefully things improve during the rest of our stay.

Coppia

Data del commento: 4 ago 2026

Disappointing food review

This is a totally honest review, we stayed at Summer palace in July for a week and we have very mixed opinions on different aspects of the hotel. The rooms are of a very good standard, the pools are very nice and clean and the overall location is good. There is unfortunately a lot of things that need improving!! The reception and bar are very tired looking and definitely not 5 star. There is a general lack of toilet facilities all throughout the hotel. The food,especially in the evening was so disappointing! In the main restaurant it was a- la-carte at dinner and evening meal, the food was very bland and obviously warmed up processed food. The service,especially at night, was appalling, on more than one occasion we had literally just got our starters and you turn round and your main meal has arrived. On other occasions the tables turned and you had to wait a ridiculous time between courses. The food served was definitely not 5 star, we’re really not fussy eaters, however the menus were repeated for too long and the food was really poor when it arrived. The bookable restaurants were no better especially regarding service and food quality. In our opinion lunch and evening meal would be so much better if it was a buffet, as it is now it’s definitely not 5 star and hugely let’s the hotel down, the service isn’t great at night either.
All in all the food is at best 3 star and needs improving!!!
I’ve included a picture of the corn served at the bbq restaurant, it arrived very late, only after complaining, and this is apparently a standard portion size! Like I say we’re really not fussy eaters but the food is a big part of our holiday and it Was so disappointing!

Viaggiatore in famiglia

Data del commento: 2 ago 2026

Beautiful location let down by poor service

You can reduce most reviews to one question: would you recommend this place to a friend? Sadly the answer for Mitsis Summer Palace is no. For the amount of money this resort costs the service simply isn't good enough. It's a great location with good facilities but time and again the service let it down. I don't have space to give every single example so I'll give three.
On day one I went to the beach bar to order drinks. There was always a long queue - and by long I mean around 10 minutes. When I got to the front I found out why. My order was four drinks, two of which were cokes. I had to repeat it five times. The next day the server from the previous day wasn't there and with two members of staff things sped up a bit. But in the afternoon one of the staff had disappeared and the queue was back. That seemed to be the pattern every day. Two members of staff in the morning; one in the afternoon. Short queues in the morning; long ones in the afternoon.
One evening we booked into the Asian style restaurant but ended up with part of our order being served late. The other part went to a different table by accident. We'd finished our starter before our drinks, which we'd ordered before our food, arrived. And that was despite the second half of the starter arriving so long after the first half that two of the four people on our table had already finished by the time it turned up. When two of our mains didn't turn up at all we ordered more and were then quizzed by the manager on why we were ordering so much food. There was a huge amount of confusion over what constituted a portion, what we'd ordered and what we'd received. I never really found out what had happened. The manager blamed the ordering software, the guest relations rep blamed inexperienced staff. I suspect the latter, as in several other incidents that I don't have time to outline it seemed as though the staff were new and had not been trained properly.
To apologise for the mess at the Asian style restaurant, the guest relations rep booked us into the cook your own barbecue restaurant. It was a late booking (9:15pm) but we were happy to get a space. We ended up actually sitting down at 9:45. I went to ask what the delay was but found the manager already in the middle of an argument with another family who'd booked a table to all sit together but had been told that wasn't going to be possible. By the time we'd ordered and been brought our food to cook it was past 10pm. The hot plate wasn't hot enough and we hadn't been told we could increase the heat. Even when we finally discovered this (from overhearing another table making the same complaint) it was still not hot enough. We ate what we could but the chicken wasn't cooked enough to be safe to eat. I left with my teenage kids at 10:45 still not having eaten what we ordered. Incredibly the waitress asked if we'd like dessert.
I don't think I'm asking for an unreasonable level of service here. But especially if you're going to market yourself as a five star resort you need to do much much better than this.

Viaggiatore in famiglia

Data del commento: 2 ago 2026

Holiday in Greece with great Gyros

Fantastic experience, very friendly staff and great food.

Risposta dell'hotel

Data del commento: 3 ago 2026

Dear ianbT6683ZI,
Thank you for your wonderful review!
We are delighted to hear that you had a fantastic experience and enjoyed our friendly staff and delicious food, especially the gyros!
We truly appreciate your kind words and look forward to welcoming you back to Mitsis Summer Palace for another memorable holiday in Greece.
Warm regards,
Guest Relations Team

Posizione ottima

4,3

Kardamaina, Elaiónas, 85302, Grecia|1,11 km dal centro

Check-in e check-out

Check-in dalle ore:

14:00

Check-out entro le ore:

12:00

Informazioni utili

Bambini

I bambini sono i benvenuti in questo hotel

Letti extra

Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.

Culla

Per ricevere informazioni sull'aggiunta di una culla, contatta l'hotel.

Animali

Animali domestici non ammessi

Colazione

Colazione disponibile

Prezzo colazione

Se hai bisogno di informazioni sui prezzi, contatta l’hotel

Orari colazione

Dalle 07:00 alle 10:30, da lunedì a domenica

Informazioni importanti dall’hotel

Siete pregati di comunicare in anticipo a Mitsis Summer Palace l'orario in cui prevedete di arrivare. Potrete inserire questa informazione nella sezione Richieste Speciali al momento della prenotazione, o contattare la struttura utilizzando i recapiti riportati nella conferma della prenotazione. Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento. Free WiFi is available only at the lobby area. The first child up to 12 years old can stay free of charge when using an extra bed. The second child or third adult can stay in an extra bed upon charge. Please note that late continental breakfast is served from 10:00 to 10:30. Please note that the government tax of EUR 4 per night is paid in cash upon arrival. PCR testing available on site at an additional charge of EUR 25.

Metodi di pagamento accettati

L’hotel accetta i seguenti metodi di pagamento:

Cash