citizenM บอสตัน แบ็กเบย์
ค้นหาโรงแรมที่ดีที่สุดในบอสตันสำหรับวันที่เลือกได้ตามราคาหรือความชอบ
เปรียบเทียบดีลของ citizenM บอสตัน แบ็กเบย์ จากหลายร้อยเว็บไซต์ในที่เดียว
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เช็คอินตั้งแต่: | 14:00 |
|---|---|
เช็คเอาท์ก่อน: | 11:00 |
สัตว์เลี้ยง | ไม่อนุญาตให้นำสัตว์เลี้ยงเข้าพัก |
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ดูเพิ่มเติมเกี่ยวกับ citizenM บอส ตัน แบ็กเบย์
citizenM บอสตัน แบ็กเบย์
CitizenM Boston Back Bay ตั้งอยู่ในทำเลดีในบอสตัน ให้บริการห้องพักติดตั้งเครื่องปรับอากาศ ศูนย์ออกกำลังกาย อินเทอร์เน็ตไร้สาย (WiFi) ฟรี และเลานจ์ส่วนกลาง โรงแรม 4 ดาวนี้มีแผนกต้อนรับตลอด 24 ชั่วโมงและพื้นที่รับฝากสัมภาระ...
แสดงความคิดเห็น: 9 ก.ย. 2026
เข้าพักวันที่: ก.ย. 2026
แสดงความคิดเห็น: 5 พ.ค. 2026
เข้าพักวันที่: พ.ค. 2026
Recommend for One Person / Business Trips
Outside of this, here are some +/- comments:
PLUS
- Great location with a lot of shops and restaurants nearby
- Hotel is modern with a nice clean look and feel. Very European in some ways.
- 2nd floor area (lobby, bar, breakfast) very cozy
- Staff at bar friendly
- Coffee is delicious
- Nice blackout blinds in room
- Room rate is good for Boston
IMPROVEMENTS NEEDED
- Found the staff cold. No 'welcomes, hellos, can I help yous, thanks for staying with us.' Also, the three times I visited the front desk for assistance during our stay I felt I was interrupting their fone screen time and putting them out.
- Rooms cruise ship-like. Small and compact and not targeted for families or couples (this could be a plus for some people)
- Honestly not sure how a person with disabilities would fare in an ADA room without someone to assist them as navigating the room could be difficult (and if you have someone to assist them, the room is now too crowded). Many simple amenities are missing, like drawers for clothes or surfaces to place items. I found that toiletries, suitcases/bags/clothes as well as hair appliances had to live on the floor.
- Really didn't like using an iPad to run everything in the room. So unnecessary... How hard is it to flip a switch for a light or use a tv clicker? Requiring the iPad might be appropriate if this was a 1500 sq. ft room, but since it is the size of a postage stamp it seems silly. On top of that, my husband won't touch technology (are there anymore of you out there?), so anytime he wanted to change something in the room or on the TV, I had to do it for him . Maybe negotiate on the technology... Let people who get into the iPad thing enjoy it, but for us analog folks use the KISS concept.
- Only a fitted sheet and comforter on the bed. No flat sheet. Do you wash the comforters after each guest? I prayed you did. Also, I sleep hot and my husband sleeps cold, without a flat sheet I was left without a solution. A hotel = comfort/sleep/rest. Not so much here for me.
- Pillows very, very thick (think blimp size). Provide something with more give.
- Include a glass for water in the room
- I am not sure how many drawers everybody else's room had but my room had two drawers. One drawer was filled with a safe and the other drawer had a refrigerator in it. Yes you heard me - a refrigerator drawer (see image). I would have given up the safe gladly to have a real drawer. I truly think the refrigerator drawer was so small that it was hardly worth it. In the future design so you can put a small, square college-size refrigerator in the room.
- Unless you can expense breakfast, $20+/person/day for the breakfast bar may be a bit much. The positive is that there are lots of places around the hotel (e.g., George Howell, Pink Carrot or even Starbucks) with much less expensive breakfast options.
JUST FYI FOR FUTURE GUESTS
- No microwave in room, but there is one in the breakfast area, so that's ok.
- No coffeemaker in room, but available in breakfast area (and complimentary).
And I am afraid that although I don't want to end on a sour note, I need to comment about one thing... When we arrived in our room (after a less than friendly welcome from the front desk staffer @ 7pm, May 2), after a very delayed flight, we were welcomed in our room by 1 large empty bottle of vodka, 1 large empty bottle of wine and a case of beer with a couple of cans left. Now, if the bottles would have been full it might be a different story, but we couldn't help but think bad things about the hotel and housekeeping. When we departed for dinner at 8:30 that evening we notified the same front desk staffer we had seen earlier when we checked in of the bottles and other than a surprise showing up on her face, we did not receive a response or apology. And if you might be thinking "well she was busy" - she wasn't when we checked in or when we notified her of the bottles. Was she having an off day? Maybe, but really no excuse when you're in the hospitality business. Poor showing, old chap.
ข้อความจากโรงแรม
แสดงความคิดเห็น: 11 มิ.ย. 2026
Thanks for staying with us and for sharing your thoughts. Our rooms are intentionally designed to be compact, with everything you need in a smart and efficient space, which can be a different experience from a traditional hotel stay.
We're glad you gave citizenM a try and appreciate your honest feedback. While our design works especially well for many solo travelers and short stays, plenty of guests also enjoy our lively living rooms, comfortable beds, and central Back Bay location during longer visits.
We hope you enjoyed exploring Boston and that we'll have the chance to welcome you back in the future.
Best,
citizen Taylor
แสดงความคิดเห็น: 1 พ.ค. 2026
เข้าพักวันที่: เม.ย. 2026
Exceptional Staff, but Housekeeping and Room Size were a Challenge
The Highlights:
The service here is truly top-tier. Riley at the front desk was excellent—very helpful and accommodating throughout my stay. At the bar, Jenn was fantastic and incredibly attentive. Overall, the staff is super friendly and clearly cares about the guest experience. Additionally, my room offered a fabulous view of the city and the river, which was a major plus.
The Challenges:
The main issue was housekeeping. Despite several attempts to request service—including speaking directly to the housekeeping staff and using the in-room iPad—my room was never cleaned during my three-day stay.
Prospective guests should also be aware that the rooms are very small. While "cozy," they can feel a bit claustrophobic. I actually considered switching hotels upon arrival, but I was too exhausted from my long flight to pack and unpack again.
Verdict:
I’m not sure the price and quality are perfectly balanced here. It is a trendy spot that I would definitely recommend for a younger, millennial crowd, but if you require space or consistent room service, you might want to look elsewhere.
ข้อความจากโรงแรม
แสดงความคิดเห็น: 11 มิ.ย. 2026
Hi there,
Thanks for taking the time to share such detailed feedback. We're delighted to hear that Riley and Jenna helped make your stay memorable. Our team works hard to create a welcoming experience, and we'll be sure to pass along your kind words.
We're also happy you enjoyed the city and river views. Boston certainly puts on a great show from up high.
That said, we're sorry to hear we missed the mark with housekeeping. This is not the experience we aim to deliver, and we appreciate you bringing it to our attention.
As for our rooms, they're intentionally designed to be compact and efficient, allowing us to focus on the things that matter most to many travelers: a super comfortable bed, powerful shower, smart technology, and inviting shared spaces throughout the hotel. We understand that this style isn't the perfect fit for everyone, and we appreciate your honest perspective.
Thank you again for staying with us. We hope to welcome you back to Back Bay in the future.
Best,
citizen Taylor
แสดงความคิดเห็น: 7 ก.ย. 2026
เข้าพักวันที่: ก.ย. 2026
แสดงความคิดเห็น: 1 ก.ย. 2026
เข้า พักวันที่: ก.ค. 2026
ทำเลที่ตั้งดีเยี่ยม
408 Newbury St เฟนเวย์/เคนมอร์ บอสตัน 02115 สหรัฐอเมริกา|2.65 กม. จากใจกลางเมือง
เช็คอินและเช็คเอาท์
เช็คอินตั้งแต่:
14:00
เช็คเอาท์ก่อน:
11:00
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ไม่อนุญาตให้นำสัตว์เลี้ยงเข้าพัก
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