โปรตูร์ ซาฟารี พาร์ค อพาร์ตโฮเทล
+ 97
ค้นหาโรงแรมที่ดีที่สุดในSant Llorenç des Cardassarสำหรับวันที่เลือกได้ตามราคาหรือความชอบ
เปรียบเทียบดีลของ โปรตูร์ ซาฟารี พาร์ค อพาร์ตโฮเทล จากหลายร้อยเว็บไซต์ในที่เดียว
มองหาดีลที่ยกเลิกได้ฟรีหรือคะแนนดีเยี่ยม
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เราเปรียบเทียบราคาจากกว่า 100 เว็บไซต์ เพื่อให้ได้ข้อเสนอที่ดีที่สุด
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เช็คอินตั้งแต่: | 12:00 |
|---|---|
เช็คเอาท์ก่อน: | 12:00 |
สัตว์เลี้ยง | ไม่อนุญาตให้นำสัตว์เลี้ยงเข้าพัก |
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ดูเพิ่มเติมเกี่ยวกับ โปรตูร์ ซาฟารี พาร์ค อพาร์ตโฮเทล
โปรตูร์ ซาฟารี พาร์ค อพาร์ตโฮเทล
หากคุณพักที่โปรตูร์ ซาฟารี พาร์ค อพาร์ตโฮเทลใน Sant Llorenc des Cardassar คุณจะพักอยู่ใกล้ชายหาด สามารถเดินไปยัง ทอเรนด์เดค้านาเมอร์ และ สตรานด์พรอมเมอนาด โดยใช้เวลาเพียง 15 นาทีเท่านั้น เซอร์วิสอพาร์ตเมนต์แบบรวมค่าใช้จ่ายทุกอย่างแห่งนี้ อยู่ห่างออกไปเป็นระยะ 12.2 ไมล์ (19.7 กม.) จาก หาด Cala Agulla และ 0.6 ไมล์ (1 กม.) จาก จุดชมวิว Punta de N'Amer เล่นน้ำใน 4 สระว่ายน้ำกลางแจ้ง พร้อมเพลิดเพลินไปกับสิ่งอำนวยความสะดวกอื่นๆ เช่น สไลเดอร์ และฟิตเนส รับประทานอาหารกลางวันและอาหารเย็นได้ที่ห้องอาหาร Safari Park ซึ่งขึ้นชื่อเรื่องอาหารท้องถิ่นและนานาชาติ หรือหาของว่างรองท้องที่ ร้านกาแฟ/คาเฟ่ ดับกระหายคลายร้อนด้วยเครื่องดื่มแก้วโปรดที่บาร์/เลานจ์ มีบริการอาหารเช้าแบบบุฟเฟต์ฟรีทุกวัน ตั้งแต่ 8:00 น. ถึง 10:00 น. มีบริการอำนวยความสะดวก เช่น อินเทอร์เน็ตความเร็วสูงแบบเชื่อมต่อสายฟรี บริการซักรีด/ซักแห้ง และฝ่ายต้อนรับ 24 ชั่วโมง เซอร์วิสอพาร์ตเมนต์นี้มีอุปกรณ์อำนวยความสะดวกในการจัดงานครบครัน เช่น ศูนย์จัดการประชุมและ2 ห้องประชุม ห้องพักพร้อมเครื่องปรับอากาศทั้ง 616 ห้องมีทีวีจอแบน เพื่อให้คุณรู้สึกเหมือนอยู่บ้าน ห้องพักมีระเบียงส่วนตัว ภายในห้องพักมีบริการ Wi-Fi ฟรี เพื่อการเชื่อมต่อออนไลน์ที่ไม่หยุดนิ่ง และโทรทัศน์ต่อสัญญาณดาวเทียมเพื่อความบันเทิง ห้องน้ำส่วนตัวมีฝักบัวในอ่างอาบน้ำ พร้อมของใช้ในห้องน้ำฟรี และไดร์เป่าผม
รีวิวจาก 
เที่ยวกับครอบครัว
UK
แสดงความคิดเห็น: 29 ส.ค. 2026
เข้าพักวันที่: ส.ค. 2026
August Family Holiday
We stayed as a large party of 12 ranging from 2 years old to 68. Overall we were pleased with all aspects of the hotel.
1 bed apartments were spacious and plenty large enough for a family of 4.
Ibiza restaurant was themed each evening, good selection of food. Quality was not fantastic but we always found something to eat. At lunchtime the salad choice was good. Pizza was sloppy and chips tasted undercooked. Burgers were a bit pale but tasted ok. Food was mostly cold.
Country grill at lunchtime was ok, served burgers, kebab meat, chips, chicken nuggets and meatballs. Again not the best quality but was good enough.
Breakfast was served until 9.30, then light breakfast pastries and bread for toasting started at 10 - 11.30.
Swimming pools were busy!! We were there in Aug and expected this but it was very overwhelming at times and not enjoyable. You couldn’t swim, there was just no space. Far too busy for our 2 year old. Balls were being thrown from one side to the other and kids jumping on top of people.
The kids entertainment was repetitive and the same songs every night. The main entertainment was poor for the standard of hotel. The best night was Take That.
Air con was not good and the reviews are true. We complained and an engineer came and ‘fixed’ it in our room. We then also demanded a fan as our children could not sleep in the heat, we were told at reception it would cost €20 which we were going to pay. Then the girl behind the desk changed her mind and said we could have it for free - made us think the money was being pocketed. Air con in the main reception is poor and turned off later in the evening. When we questioned this we were told it is due to Spanish Law.
Our kids attending kids club, the 8 year old enjoyed it, however our 12 year old found it far too babyish. We definitely felt the hotel overall was geared towards younger children. Our 12 year old did get a bit ‘bored.’
The Splash Park was lovely and all ages enjoyed it. Lots of sunbeds available.
We spent 2 days at La Reserva which was nice and I would recommend. Felt much more relaxed and a chilled atmosphere and the food quality seemed better.
We ate at the Italian À la Carte - food was good but no menus and you had to use a QR code to choose which felt impersonal.
In summary, the hotel is very large but nice and close to Sa Coma beach and Cala Millor, which are beautiful resorts. I wouldn’t return, but we did have a nice time.
1 bed apartments were spacious and plenty large enough for a family of 4.
Ibiza restaurant was themed each evening, good selection of food. Quality was not fantastic but we always found something to eat. At lunchtime the salad choice was good. Pizza was sloppy and chips tasted undercooked. Burgers were a bit pale but tasted ok. Food was mostly cold.
Country grill at lunchtime was ok, served burgers, kebab meat, chips, chicken nuggets and meatballs. Again not the best quality but was good enough.
Breakfast was served until 9.30, then light breakfast pastries and bread for toasting started at 10 - 11.30.
Swimming pools were busy!! We were there in Aug and expected this but it was very overwhelming at times and not enjoyable. You couldn’t swim, there was just no space. Far too busy for our 2 year old. Balls were being thrown from one side to the other and kids jumping on top of people.
The kids entertainment was repetitive and the same songs every night. The main entertainment was poor for the standard of hotel. The best night was Take That.
Air con was not good and the reviews are true. We complained and an engineer came and ‘fixed’ it in our room. We then also demanded a fan as our children could not sleep in the heat, we were told at reception it would cost €20 which we were going to pay. Then the girl behind the desk changed her mind and said we could have it for free - made us think the money was being pocketed. Air con in the main reception is poor and turned off later in the evening. When we questioned this we were told it is due to Spanish Law.
Our kids attending kids club, the 8 year old enjoyed it, however our 12 year old found it far too babyish. We definitely felt the hotel overall was geared towards younger children. Our 12 year old did get a bit ‘bored.’
The Splash Park was lovely and all ages enjoyed it. Lots of sunbeds available.
We spent 2 days at La Reserva which was nice and I would recommend. Felt much more relaxed and a chilled atmosphere and the food quality seemed better.
We ate at the Italian À la Carte - food was good but no menus and you had to use a QR code to choose which felt impersonal.
In summary, the hotel is very large but nice and close to Sa Coma beach and Cala Millor, which are beautiful resorts. I wouldn’t return, but we did have a nice time.
ข้อความจากโรงแรม
แสดงความคิดเห็น: 1 ก.ย. 2026
Thank you for taking the time to share such a detailed and honest review.
We’re pleased to hear that you enjoyed your overall stay, the spacious apartments, the Splash Park, the sports facilities and our location close to the beautiful beaches. It’s also good to know that, despite some disappointments, you were able to find something to enjoy from the food selection. At the same time, we’re sorry that the food temperature and quality, pool capacity, entertainment and air conditioning did not fully meet your expectations. We understand how challenging this can be, especially when travelling with children during the busy summer period.
We truly appreciate your constructive feedback, which helps us identify areas where we can continue to improve.
We’re pleased to hear that you enjoyed your overall stay, the spacious apartments, the Splash Park, the sports facilities and our location close to the beautiful beaches. It’s also good to know that, despite some disappointments, you were able to find something to enjoy from the food selection. At the same time, we’re sorry that the food temperature and quality, pool capacity, entertainment and air conditioning did not fully meet your expectations. We understand how challenging this can be, especially when travelling with children during the busy summer period.
We truly appreciate your constructive feedback, which helps us identify areas where we can continue to improve.
เที่ยวกับครอบครัว
แสดงความคิดเห็น: 3 ก.ย. 2026
เข้าพักวันที่: ก.ย. 2026
Protur Safari Park - Disappointing experience
We just returned from a week at the Safari Park Hotel. Is this a four star hotel? Probably not
Location
Around a 2 hr transfer from the airport and one of the last drop offs. Arrival at reception was good. staff were polite and told us that you can pre book one of the speciality restaurants but failed to tell us that two were buffet style and just an extension of the main buffet restaurant.
Safe is chargeable at 2€ per day
Pool Towels 10€ Deposit
Reception staff appeared uninterested what I told them about our experience when checking out.
Food
Cardamon - Self Service Asian restaurant serving anything from sweet and sour chicken to chicken tikka masala. Located in La Reserva Waterpark just over the road from the main hotel All tables are in the open.
Country Grill - Again self service located at the top end of the hotel complex - Mexican type food
La Fontana - Italian - Table Service food was good and hot service was a little rushed as we were in the first sitting. Located just inside the gate at the top end of the complex.
Goa - Indian Restaurant located over the road from main reception. This was our favourite and the best of the speciality restaurants. Again table service.
The Main Buffet Restaurant - Free for all. Nice if you like warn food that has been mauled by a million kids. Parents need to control their children better not the hotels fault. Selection of food was limited and repetitive. Breakfast and lunch were the same. Self service drinks too.
Rooms
Quite basic - Bed was comfortable enough and the shower was good. AC did not work - we had to get maintenance to come and "unblock the pipes" which made it better and the temperatures in the room bearable.
The room does have a kettle and cutlery but no tea and coffee.
There is a "Chiller" - Not a fridge we were told at reception as ours was kicking out more heat than a radiator in winter and was actually warming the contents up instead of cooling them down. this also contributed to the unbearable temperatures in the room as it was shut inside one of the cupboards with no ventilation.
After complaining at reception maintenance did come a fix both issues.
The Pools...
Well.... the pools are a free for all. you will need to be up before 7.30 if you want a sunbed. There are 3 or 4 pools with the main one being the worst. Lifeguards whose lives seem to depend on their mobile phones. No attention to what is happening in the pools. The entertainment crew are just as bad. twice during our stay they set up water polo. That was it. They set it up then cleared off for an hour allowing 50 odd people ranging from kids to grown adults fight over a ball which was then thrown as hard as possible at a goal located in front of kids and their parents sat round the edges. They also play this in the "Shallow end" so if you have any kids that can't swim or are not too confident they will either have to get out for an hour whilst the hooligans fight over a deflated football. They were literally bundling on the ball whilst two teenagers were slapping each other round the faces. The Hotel management need to make sure that they manage their staff and ensure that they are policing these activities, not just let them act like wild animals. Not good.
It was in fact that bad around the pools that we paid twice to use the facilities in La Reserva - Much less chaotic and included another buffet restaurant.
Entertainment. Pleased to say that I can now count to four in six languages and shout DJ MUSICA at the end of it. That was the extent of the kids disco followed by the same four or five songs. The main entertainment was mediocre.
Noise Levels - Unbearable
The Good Point is that the hotel is located very close to Sa Coma and the beach great to get out for a nice quiet drink in one of the bars or some hot (not tepid) food.
I appreciate that the hotel cannot be blamed for the behaviour of the guests but they do need to take responsibility for policing what goes on. They didn't do that whatsoever during our stay. The Lifeguards and Animation Team need to do their jobs and take responsibility for the activities that they are supposed to be managing.
Would I go back??? No not my cup of tea.
Location
Around a 2 hr transfer from the airport and one of the last drop offs. Arrival at reception was good. staff were polite and told us that you can pre book one of the speciality restaurants but failed to tell us that two were buffet style and just an extension of the main buffet restaurant.
Safe is chargeable at 2€ per day
Pool Towels 10€ Deposit
Reception staff appeared uninterested what I told them about our experience when checking out.
Food
Cardamon - Self Service Asian restaurant serving anything from sweet and sour chicken to chicken tikka masala. Located in La Reserva Waterpark just over the road from the main hotel All tables are in the open.
Country Grill - Again self service located at the top end of the hotel complex - Mexican type food
La Fontana - Italian - Table Service food was good and hot service was a little rushed as we were in the first sitting. Located just inside the gate at the top end of the complex.
Goa - Indian Restaurant located over the road from main reception. This was our favourite and the best of the speciality restaurants. Again table service.
The Main Buffet Restaurant - Free for all. Nice if you like warn food that has been mauled by a million kids. Parents need to control their children better not the hotels fault. Selection of food was limited and repetitive. Breakfast and lunch were the same. Self service drinks too.
Rooms
Quite basic - Bed was comfortable enough and the shower was good. AC did not work - we had to get maintenance to come and "unblock the pipes" which made it better and the temperatures in the room bearable.
The room does have a kettle and cutlery but no tea and coffee.
There is a "Chiller" - Not a fridge we were told at reception as ours was kicking out more heat than a radiator in winter and was actually warming the contents up instead of cooling them down. this also contributed to the unbearable temperatures in the room as it was shut inside one of the cupboards with no ventilation.
After complaining at reception maintenance did come a fix both issues.
The Pools...
Well.... the pools are a free for all. you will need to be up before 7.30 if you want a sunbed. There are 3 or 4 pools with the main one being the worst. Lifeguards whose lives seem to depend on their mobile phones. No attention to what is happening in the pools. The entertainment crew are just as bad. twice during our stay they set up water polo. That was it. They set it up then cleared off for an hour allowing 50 odd people ranging from kids to grown adults fight over a ball which was then thrown as hard as possible at a goal located in front of kids and their parents sat round the edges. They also play this in the "Shallow end" so if you have any kids that can't swim or are not too confident they will either have to get out for an hour whilst the hooligans fight over a deflated football. They were literally bundling on the ball whilst two teenagers were slapping each other round the faces. The Hotel management need to make sure that they manage their staff and ensure that they are policing these activities, not just let them act like wild animals. Not good.
It was in fact that bad around the pools that we paid twice to use the facilities in La Reserva - Much less chaotic and included another buffet restaurant.
Entertainment. Pleased to say that I can now count to four in six languages and shout DJ MUSICA at the end of it. That was the extent of the kids disco followed by the same four or five songs. The main entertainment was mediocre.
Noise Levels - Unbearable
The Good Point is that the hotel is located very close to Sa Coma and the beach great to get out for a nice quiet drink in one of the bars or some hot (not tepid) food.
I appreciate that the hotel cannot be blamed for the behaviour of the guests but they do need to take responsibility for policing what goes on. They didn't do that whatsoever during our stay. The Lifeguards and Animation Team need to do their jobs and take responsibility for the activities that they are supposed to be managing.
Would I go back??? No not my cup of tea.
ข้อความจากโรงแรม
แสดงความคิดเห็น: 4 ก.ย. 2026
Dear Taylor,
Thank you for taking the time to share such detailed feedback following your stay with us. We are truly sorry to hear that your experience did not meet your expectations.
We appreciate your comments regarding the food, room facilities, pools, entertainment and, particularly, the supervision of activities. We take this feedback seriously and will share it with the relevant teams so that these areas can be reviewed and improved.
We are pleased that you enjoyed the location, the proximity to Sa Coma and the beach, as well as some of our restaurants and the assistance provided by our maintenance team.
We regret that, overall, the hotel was not to your taste and that you left disappointed. Nevertheless, we sincerely appreciate your honest feedback, as it helps us identify areas where we can continue to improve.
Thank you for taking the time to share such detailed feedback following your stay with us. We are truly sorry to hear that your experience did not meet your expectations.
We appreciate your comments regarding the food, room facilities, pools, entertainment and, particularly, the supervision of activities. We take this feedback seriously and will share it with the relevant teams so that these areas can be reviewed and improved.
We are pleased that you enjoyed the location, the proximity to Sa Coma and the beach, as well as some of our restaurants and the assistance provided by our maintenance team.
We regret that, overall, the hotel was not to your taste and that you left disappointed. Nevertheless, we sincerely appreciate your honest feedback, as it helps us identify areas where we can continue to improve.
เที่ยวกับครอบครัว
แสดงความคิดเห็น: 2 ก.ย. 2026
เข้าพักวันที่: ส.ค. 2026
Nice place - high volume hotel
Retuned a few weeks back.
Pros
Rooms are clean, presentable, well equipped.
Plenty of space. You won't get a pool side lounger, but there are plenty around. Always spares, you just need to use a zone away from the main pool. There are 3-4 other smaller quieter pools with loungers.
Food - lots to choose from. It is an elbows out sleeves up experience, and not everyone has the right etiquette or appreciation for hygiene, but its a buffet - what do you expect...
Italian restaurant was very nice.
Slash pad pool up the top end was great for smaller kids.
Cons
Lifeguards are pointless. Constantly on their phones and have powerpacks to sustain the whole shift.
A lot of families were not flying the flag for British tourists.... not the hotels fault.
Evening entertainment was awful. One night a young man and women on stage looked as though they were wearing discarded stag-do outfits let behind by guests. They count to 5 in a few languages, ask a DJ to play something, sing the same 2 songs then leave.
The glass lift was basically an oven. We were on the 5th floor. Got out after 2 floors as we couldn't take the heat.
Agree with room a/c too hot.
Would I go back - yes probably.
Would I recommend to a friend - not so sure.
Pros
Rooms are clean, presentable, well equipped.
Plenty of space. You won't get a pool side lounger, but there are plenty around. Always spares, you just need to use a zone away from the main pool. There are 3-4 other smaller quieter pools with loungers.
Food - lots to choose from. It is an elbows out sleeves up experience, and not everyone has the right etiquette or appreciation for hygiene, but its a buffet - what do you expect...
Italian restaurant was very nice.
Slash pad pool up the top end was great for smaller kids.
Cons
Lifeguards are pointless. Constantly on their phones and have powerpacks to sustain the whole shift.
A lot of families were not flying the flag for British tourists.... not the hotels fault.
Evening entertainment was awful. One night a young man and women on stage looked as though they were wearing discarded stag-do outfits let behind by guests. They count to 5 in a few languages, ask a DJ to play something, sing the same 2 songs then leave.
The glass lift was basically an oven. We were on the 5th floor. Got out after 2 floors as we couldn't take the heat.
Agree with room a/c too hot.
Would I go back - yes probably.
Would I recommend to a friend - not so sure.
ข้อความจากโรงแรม
แสดงความคิดเห็น: 3 ก.ย. 2026
Dear Dave,
Thank you for taking the time to share such a detailed and honest review of your stay with us. We’re pleased to hear that you enjoyed our clean and well-equipped rooms, the variety of food, the Italian restaurant and especially the splash pad for younger children.
We’re sorry that some aspects of your stay did not meet your expectations. We particularly appreciate your comments regarding the evening entertainment, the temperature in the glass lift and your room’s air conditioning. We will share this feedback with the relevant teams as it helps us identify areas where we can improve.
Regarding the pool areas, we’re glad you found that there were alternative, quieter pools with sunbeds available. We also appreciate your comments about the lifeguard service and will make sure these are passed on to the appropriate department.
Thank you again for your balanced feedback and for considering returning to us. We would be delighted to welcome you back and hope that your next stay will be an even more enjoyable experience.
Thank you for taking the time to share such a detailed and honest review of your stay with us. We’re pleased to hear that you enjoyed our clean and well-equipped rooms, the variety of food, the Italian restaurant and especially the splash pad for younger children.
We’re sorry that some aspects of your stay did not meet your expectations. We particularly appreciate your comments regarding the evening entertainment, the temperature in the glass lift and your room’s air conditioning. We will share this feedback with the relevant teams as it helps us identify areas where we can improve.
Regarding the pool areas, we’re glad you found that there were alternative, quieter pools with sunbeds available. We also appreciate your comments about the lifeguard service and will make sure these are passed on to the appropriate department.
Thank you again for your balanced feedback and for considering returning to us. We would be delighted to welcome you back and hope that your next stay will be an even more enjoyable experience.
เที่ยวกับครอบครัว
แสดงความคิดเห็น: 2 ก.ย. 2026
เข้าพักวันที่: ก.ค. 2026
Nice hotel but pools crowded
We stayed here this summer as a family of 3 with a 16month old. The hotel was great and had lots of free activities to offer such as the trampolines, the little splash park, bike hire oh and the 2 mini gold courses. The food was okay nothing to write home about. I did read a review saying the alcohol barely contains alcohol which I can disagree with yes they aren't branded drinks but there is plenty of options to choose from. Some staff weren't the friendliest and the pools were way too crowded, I honestly think the pools are too small for the size of the hotel. The children's mini disco was again way too packed, our little boy kept getting knocked over especially with how small the area is with the benches sectioning the "stage" off. It is a nice hotel with lovely modern rooms and lots of activities to offer but there are reasons why we score it average.
ข้อความจากโรงแรม
แสดงความคิดเห็น: 3 ก.ย. 2026
Thank you very much for taking the time to share your experience with us. We’re pleased to hear that you enjoyed your family holiday, our modern rooms and, especially, the wide range of activities available for younger guests. It’s lovely to know that your little one had so many options to enjoy during your stay.
We also appreciate your honest feedback regarding the food, the pool areas and the children’s mini disco. We understand that crowded areas can be particularly challenging when travelling with young children, and we will share your comments with the relevant teams.
We’re sorry, too, that you found some members of our team less friendly than expected. Providing a warm and welcoming service is very important to us, so your feedback will certainly be taken into consideration.
Thank you once again for your balanced review. We’re glad that you enjoyed many aspects of your stay, and we hope to have the opportunity to welcome your family again in the future and provide an even better experience.
We also appreciate your honest feedback regarding the food, the pool areas and the children’s mini disco. We understand that crowded areas can be particularly challenging when travelling with young children, and we will share your comments with the relevant teams.
We’re sorry, too, that you found some members of our team less friendly than expected. Providing a warm and welcoming service is very important to us, so your feedback will certainly be taken into consideration.
Thank you once again for your balanced review. We’re glad that you enjoyed many aspects of your stay, and we hope to have the opportunity to welcome your family again in the future and provide an even better experience.
เที่ยวกับครอบครัว
แสดงความคิดเห็น: 27 ส.ค. 2026
เข้าพักวันที่: ส.ค. 2026
Clearly not a 4-star hotel
We stayed for 15 days at this resort, which had been highly recommended to us by our travel agency and through reviews
Do not trust the reviews from regulars of this resort...
We are used to staying in all-inclusive hotels, mainly 4-star ones, and this hotel is clearly not a 4-star hotel given the price we paid... there are real 4-star resorts that are a thousand times better
Reception welcome
Mediocre reception, the ladies are not very friendly, fortunately a young receptionist is very nice and makes the effort to speak in French.
First annoyance for a so-called 4-star: the room safe costs extra (€2 per day).
Positive point: we got our room from 11:00 AM upon our arrival.
room
The room is very spacious and pretty. On the other hand, only one very flat pillow per bed, not great for a 4-star, no bottle of water, no coffee, no tea in the room...
Let's talk about the housekeeping, which is clearly a disaster for a so-called 4-star establishment.
No housekeeping on Monday and Thursday, okay, but they should at least come the other days... first time I have been to a hotel where some rooms are still not done by 2:00 PM, we even saw rooms being done at 7:00 PM! Our beds are made in a rush. In 15 days, only one change of sheets and no mopping...
Our child was taking a nap at 2:00 PM in the room and despite setting the red button to not have the room cleaned, the housekeeper would enter our room...
In short, a disaster.
Restaurant
Several points really need to be greatly improved.
The food: with the all-inclusive package (brown wristband) we eat in a specific restaurant in the morning and evening, the buffet is relatively varied and of rather good quality except for some evenings where the quality was more than lacking... the fries are frozen, in short, the worst we have ever eaten.
For lunch we eat with those on the half-board package and that is a disaster, little choice and the quality is mediocre... at the price paid for all-inclusive this is unacceptable...
Being in Spain and eating canned fruit is really not great and even less so at the hotel's buffet.
The Asian restaurant is passable, the Italian and the Indian are very good (that raises the level).
Servers
Good luck eating outside! At the beginning of our stay until 08/16 a server was outside, he was so kind and efficient, which was so appreciated, and after that we didn't see him anymore, what a shame…
The one who replaced him was so slow and incompetent…
Same for the servers who push the carts inside the restaurant, they are really not professional; one almost knocked over our 3-year-old child and it made him laugh quite a bit
And to top it off, being on an all-inclusive plan and having to pay for certain non-alcoholic cocktails is insane
Pool
Several pools are available, they are quite nice but open from 10 a.m. to 6 p.m. because they are "supervised" by lifeguards. So, this is the first time I've seen lifeguards as captivated by their cell phones as by what is happening in the pool…
Only the large pool remains open after 6 p.m. until 7 p.m.
The lounge chairs are taken from 7 a.m. or even earlier
Entertainment
Nonexistent if you don't speak English
It's the first time we've been to a club where the entertainers only speak English…
Even the mini disco is in English, great for children who don't speak that language.
And it's crazy, but there are other nationalities besides English in the world…
The shows are not very varied, always concerts every night
The negative point of this hotel, independent of them, is the English clientele who are disrespectful, who think the pools belong to them (playing ball across them, with their inflatable mattresses, each one bigger than the last), their cups left everywhere
Positive point (and it is the only one) for the free bike rental against a €10 deposit per bike and the kindness of the gentleman who distributes them
In short, I absolutely do not recommend this hotel as a 4* but rather as a 3*
Other hotel chains in Spain are much better and are true 4*
Do not trust the reviews from regulars of this resort...
We are used to staying in all-inclusive hotels, mainly 4-star ones, and this hotel is clearly not a 4-star hotel given the price we paid... there are real 4-star resorts that are a thousand times better
Reception welcome
Mediocre reception, the ladies are not very friendly, fortunately a young receptionist is very nice and makes the effort to speak in French.
First annoyance for a so-called 4-star: the room safe costs extra (€2 per day).
Positive point: we got our room from 11:00 AM upon our arrival.
room
The room is very spacious and pretty. On the other hand, only one very flat pillow per bed, not great for a 4-star, no bottle of water, no coffee, no tea in the room...
Let's talk about the housekeeping, which is clearly a disaster for a so-called 4-star establishment.
No housekeeping on Monday and Thursday, okay, but they should at least come the other days... first time I have been to a hotel where some rooms are still not done by 2:00 PM, we even saw rooms being done at 7:00 PM! Our beds are made in a rush. In 15 days, only one change of sheets and no mopping...
Our child was taking a nap at 2:00 PM in the room and despite setting the red button to not have the room cleaned, the housekeeper would enter our room...
In short, a disaster.
Restaurant
Several points really need to be greatly improved.
The food: with the all-inclusive package (brown wristband) we eat in a specific restaurant in the morning and evening, the buffet is relatively varied and of rather good quality except for some evenings where the quality was more than lacking... the fries are frozen, in short, the worst we have ever eaten.
For lunch we eat with those on the half-board package and that is a disaster, little choice and the quality is mediocre... at the price paid for all-inclusive this is unacceptable...
Being in Spain and eating canned fruit is really not great and even less so at the hotel's buffet.
The Asian restaurant is passable, the Italian and the Indian are very good (that raises the level).
Servers
Good luck eating outside! At the beginning of our stay until 08/16 a server was outside, he was so kind and efficient, which was so appreciated, and after that we didn't see him anymore, what a shame…
The one who replaced him was so slow and incompetent…
Same for the servers who push the carts inside the restaurant, they are really not professional; one almost knocked over our 3-year-old child and it made him laugh quite a bit
And to top it off, being on an all-inclusive plan and having to pay for certain non-alcoholic cocktails is insane
Pool
Several pools are available, they are quite nice but open from 10 a.m. to 6 p.m. because they are "supervised" by lifeguards. So, this is the first time I've seen lifeguards as captivated by their cell phones as by what is happening in the pool…
Only the large pool remains open after 6 p.m. until 7 p.m.
The lounge chairs are taken from 7 a.m. or even earlier
Entertainment
Nonexistent if you don't speak English
It's the first time we've been to a club where the entertainers only speak English…
Even the mini disco is in English, great for children who don't speak that language.
And it's crazy, but there are other nationalities besides English in the world…
The shows are not very varied, always concerts every night
The negative point of this hotel, independent of them, is the English clientele who are disrespectful, who think the pools belong to them (playing ball across them, with their inflatable mattresses, each one bigger than the last), their cups left everywhere
Positive point (and it is the only one) for the free bike rental against a €10 deposit per bike and the kindness of the gentleman who distributes them
In short, I absolutely do not recommend this hotel as a 4* but rather as a 3*
Other hotel chains in Spain are much better and are true 4*
ข้อความจากโรงแรม
แสดงความคิดเห็น: 28 ส.ค. 2026
Merci d’avoir pris le temps de partager votre expérience détaillée avec nous.
Nous sommes heureux que vous ayez apprécié nos chambres spacieuses, la variété proposée dans nos restaurants, certains de nos restaurants à thème ainsi que notre service de location de vélos.
Nous regrettons que votre séjour n’ait pas pleinement répondu à vos attentes. Nous prenons volontiers en compte vos remarques, qui nous permettent de continuer à améliorer notre service et l’expérience de nos clients.
Nous espérons malgré tout que vous avez pu profiter de beaux moments à Majorque.
Nous sommes heureux que vous ayez apprécié nos chambres spacieuses, la variété proposée dans nos restaurants, certains de nos restaurants à thème ainsi que notre service de location de vélos.
Nous regrettons que votre séjour n’ait pas pleinement répondu à vos attentes. Nous prenons volontiers en compte vos remarques, qui nous permettent de continuer à améliorer notre service et l’expérience de nos clients.
Nous espérons malgré tout que vous avez pu profiter de beaux moments à Majorque.
ทำเลที่ตั้งดีมาก
C/ Las Lilas, s/n - Urb. El Dorado Sant Llorenç des Cardassar 07559 สเปน|8.35 กม. จากใจ กลางเมือง
เช็คอินและเช็คเอาท์
เช็คอินตั้งแต่:
12:00
เช็คเอาท์ก่อน:
12:00
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