Chacara da Sorte
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In sintesi
Check-in dalle ore: | 14:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Servizi
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Chacara da Sorte
Chacara da Sorte è un alloggio dotato di un giardino e situato a Pacoti. In questo hotel a 3 stelle ogni alloggio ha una vista sulla montagna e gli ospiti possono fruire della piscina coperta.
Data del commento: 10 feb 2025
Periodo del soggiorno: feb 2025
Wonderful view... and all!
Unfortunately the service is not the right time. Unprepared personnel, without the ability to deal with the normal unforeseen of a hospitality establishment. The restaurant does not have the ability to serve all guests.
The cleaning item was what left more to be desired. The room was released 90 minutes after check-in time. Also, under the bed was filthy with dust bulbs from those that form when we spend time without cleaning something. When requesting the cleaning, they did exactly just that, will clean under the bed, until the toilet garbage can remain unclean.
Data del commento: 9 gen 2025
Periodo del soggiorno: gen 2025
Unprepared management.
We entered on 07/01 at 15 hrs. Departure on 8/01. Daily of 24 hrs. Therefore at no time in the chekin time was said that the checkout would be 12 hrs the next day. Therefore, we were free to leave at 15 hours until he approached us with a lot of roughness regarding the stay time. (which had passed the schedule, and we entered much later than the chekin time. And there were guests going away, so there would be some flexibility in terms of time. Even because nothing was informed. Finally we left before the scheduled time. And our experience was awful, breakfast without replacement (I ate egg at nine in the morning. I asked the employee if he would resume, and he said NO. I was calm, because by then I was very good and hungry.
Employees are careless and uninterested in providing good service. Dona Patrícia (PROPRIETARY) does not have a professional WhatsApp that can give a welcoming attention to the guests (responses when it gives) impossible to make a PRE-RESERVE. Chácara with a good structure, but loses its essence when you have managers who do not know how to do a good care.
Att: Jeane apt 03.
Posizione
CE-253 proximo a santa ana, pacoti, Pacoti, 62770-000, Brasile|5,17 km dal centro
Check-in e check-out
Check-in dalle ore:
14:00
Check-out entro le ore:
12:00
Informazioni utili
Letti extra
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
