Flat Tropical Executive Hotel
+ 105
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حقائق سريعة
تسجيل الوصول بدءًا من: | 2:00 م |
|---|---|
تسجيل المغادرة قبل: | 11:00 ص |
الحيوانات الأليفة | يُسمح بالحيوانات الأليفة مقابل رسوم إضافية |
وسائل الراحة
شبكة Wi-Fi
موقف السيارات
تكييف هواء
مكتب استقبال على مدار الساعة
مطعم
منطقة خالية من التدخين
المزيد من المعلومات حول Flat Tropical Executive Hotel
Flat Tropical Executive Hotel
يقع مكان إقامة "Flat Tropical Executive Hotel" في ماناوس، ويوفر مسبحاً خاصاً وشرفة وإطلالة على الحديقة. يقع مكان الإقامة على بُعد 500 م من شاطئ بونتا نيجرا (Ponta Negra Beach)، ويوفر تراس ومواقف خاصة للسيارات مجاناً.
التقييمات من 
زوجان
تاريخ التعليق: 17/06/2026
تاريخ الإقامة: يونيو 2026
Good view, but serious maintenance and safety issues
I stayed at the Tropical Executive Hotel during my honeymoon and, unfortunately, the experience was well below the expected for the daily value (about R$ 490 for a couple).
The main positive point is the view, which is really beautiful. However, this does not compensate for the various problems.
The pool area shows clear signs of lack of maintenance, with dirt between the tiles and unconserved umbrella. In the room, there was an infiltration from the first day, which over the course of the stay evolved to open a hole and start to pin, with no effective solution on the part of the hotel.
We also had recurring problems with the access card, which stopped working and forced us to go to the reception several times. In one of these situations, we were making heavy purchases and the elevator didn’t work properly, making the mess even worse. On one of the days, the room was not clean.
The breakfast, charged separately for R$ 72 per person (R$ 144 for the couple), does not deliver the expected minimum: there was no sandwich or any basic equipment to heat food, because it was broken and was not replaced. In other words, guests were forced to consume cold foods, which did not match the amount charged.
The worst point, however, was related to safety inside the room.
On two different days, we found drinks cans (one ours and one in the frigobar) with the seal seemingly intact but empty. When checked, there were small cuts on the side of the cans, suggesting they were pierced.
When reporting what happened at the reception, the situation was treated normally, without any investigation or appropriate provision. At the time of the complaint, even another guest commented that this type of situation “is normal”, which makes the scenario even more worrying.
Overall, the feeling is of a hotel with good location and views, but with poor maintenance, service failures and lack of security. For the amount charged, it's not worth it right now.
The main positive point is the view, which is really beautiful. However, this does not compensate for the various problems.
The pool area shows clear signs of lack of maintenance, with dirt between the tiles and unconserved umbrella. In the room, there was an infiltration from the first day, which over the course of the stay evolved to open a hole and start to pin, with no effective solution on the part of the hotel.
We also had recurring problems with the access card, which stopped working and forced us to go to the reception several times. In one of these situations, we were making heavy purchases and the elevator didn’t work properly, making the mess even worse. On one of the days, the room was not clean.
The breakfast, charged separately for R$ 72 per person (R$ 144 for the couple), does not deliver the expected minimum: there was no sandwich or any basic equipment to heat food, because it was broken and was not replaced. In other words, guests were forced to consume cold foods, which did not match the amount charged.
The worst point, however, was related to safety inside the room.
On two different days, we found drinks cans (one ours and one in the frigobar) with the seal seemingly intact but empty. When checked, there were small cuts on the side of the cans, suggesting they were pierced.
When reporting what happened at the reception, the situation was treated normally, without any investigation or appropriate provision. At the time of the complaint, even another guest commented that this type of situation “is normal”, which makes the scenario even more worrying.
Overall, the feeling is of a hotel with good location and views, but with poor maintenance, service failures and lack of security. For the amount charged, it's not worth it right now.
زوجان
تاريخ التعليق: 30/07/2026
تاريخ الإقامة: أبريل 2026
Weak
Imposing hotel, well located but with poor maintenance. Close the pool on Sunday for maintenance instead of cleaning at night or during the week. Anyway, sadness.
مسافر في مجموعة
تاريخ التعليق: 08/06/2026
تاريخ الإقامة: يونيو 2026
I do not recommend
Hotel service is poor, check-in at 15h, no advance, old rooms, hotel cleaning is not good, pool cleaning goes far
مسافر في مجموعة
تاريخ التعليق: 30/05/2026
تاريخ الإقامة: مايو 2026
I do not recommend
- I went to an event based on the hotel and while staying in a simpler flat, the service was bad. Employees without the slightest willingness to help. Flat with cleanliness to desire.
- When I moved to a better apartment, the treatment was completely different, neither did it look the same hotel. At that time, I met Manuela, a very friendly, kind and agile receptionist, very different from some of her colleagues and unparalleled to her supervisor, a rude and arrogant boy.
- The restaurant staff and the waitresses were always very kind.
- The hotel is quite decadent, requiring a lot of maintenance, but the rates charged do not show that. The academy is large, but has few equipment.
- The view from the basement is very beautiful.
- The music in the pool is very loud, even at night, disturbing those in the rooms. The playlist is a free app, full of advertisements.
- The location is far from everything, getting expensive and time-consuming out of the hotel.
Unfortunately I do not recommend.
- When I moved to a better apartment, the treatment was completely different, neither did it look the same hotel. At that time, I met Manuela, a very friendly, kind and agile receptionist, very different from some of her colleagues and unparalleled to her supervisor, a rude and arrogant boy.
- The restaurant staff and the waitresses were always very kind.
- The hotel is quite decadent, requiring a lot of maintenance, but the rates charged do not show that. The academy is large, but has few equipment.
- The view from the basement is very beautiful.
- The music in the pool is very loud, even at night, disturbing those in the rooms. The playlist is a free app, full of advertisements.
- The location is far from everything, getting expensive and time-consuming out of the hotel.
Unfortunately I do not recommend.
زوجان
تاريخ التعليق: 19/03/2026
تاريخ الإقامة: مارس 2026
Worst hosting experience we've ever had
We were (I and my husband) staying at the Tropical Executive Hotel, located in Ponta Negra, in March 2026. During the stay, the unpreparedness and lack of professionalism of a good part of the employees became evident. In this regard, I couldn’t help but report the embarrassment I experienced in the approach of the security Antônio Izamar, who, in the entrance hall, asked me if I was staying in the hotel and, even after my confirmation, ignored my answer and followed me to the reception, wondering if I would not check-in and what was the number of my room. Even after I picked up the card at the reception (which had been left before going for a walk), this collaborator positioned himself next to the elevator access catracks — where there is access control with facial recognition — as if, in his perception, it was unlikely that I was actually a guest.
Later, when asked his name, he replied sharply, asking what the problem was. After I stated that he did not like his approach, he began to act with contempt, informing his full name, RG number and saying that he would note the data for me if I needed, in addition to raising the tone of the voice to say that I would be free to make the complaints he wanted. I confirm that at no time have I been disrespectful to this collaborator, nor have I equaled myself to his conduct. Later, already in the pool area, I was again questioned about the number of my room by another security who had witnessed the conversation with Antônio, a situation that I interpreted as intimidation and an attempt to inhibit me from making complaints. I'm specifying this episode here, but we were also questioned, at another time, by another security officer, if we were being hosted. I understand that this is not a standard procedure, because I asked another guest we knew if at any point he had been approached by security in this way, and he said that he did not. This guest, in particular, has white skin, characteristic that distinguishes him from me, who am a black woman. This leads me to suppose that the embarrassment I experienced was motivated by racism and discrimination practiced by these collaborators. It's simply absurd to pay for a service and be treated with such disrespect.
We also had a problem in the access lock to the room, apparently the need to replace the battery / battery, only being able to open with the help of a maintenance collaborator, until then all right, if the problem had not arisen in the early afternoon of a day and had not been solved until the checkout that occurred the next day, making it necessary several departures and arrivals from the room to the reception, in which the receptionists insisted on reconfiguring the card, ignoring our signal that the definitive solution would be the replacement of the battery / battery from the lock.
On the other hand, the breakfast team acted with professionalism and prestige.
Later, when asked his name, he replied sharply, asking what the problem was. After I stated that he did not like his approach, he began to act with contempt, informing his full name, RG number and saying that he would note the data for me if I needed, in addition to raising the tone of the voice to say that I would be free to make the complaints he wanted. I confirm that at no time have I been disrespectful to this collaborator, nor have I equaled myself to his conduct. Later, already in the pool area, I was again questioned about the number of my room by another security who had witnessed the conversation with Antônio, a situation that I interpreted as intimidation and an attempt to inhibit me from making complaints. I'm specifying this episode here, but we were also questioned, at another time, by another security officer, if we were being hosted. I understand that this is not a standard procedure, because I asked another guest we knew if at any point he had been approached by security in this way, and he said that he did not. This guest, in particular, has white skin, characteristic that distinguishes him from me, who am a black woman. This leads me to suppose that the embarrassment I experienced was motivated by racism and discrimination practiced by these collaborators. It's simply absurd to pay for a service and be treated with such disrespect.
We also had a problem in the access lock to the room, apparently the need to replace the battery / battery, only being able to open with the help of a maintenance collaborator, until then all right, if the problem had not arisen in the early afternoon of a day and had not been solved until the checkout that occurred the next day, making it necessary several departures and arrivals from the room to the reception, in which the receptionists insisted on reconfiguring the card, ignoring our signal that the definitive solution would be the replacement of the battery / battery from the lock.
On the other hand, the breakfast team acted with professionalism and prestige.
موقع جيد جدًا
Avenida Coronel Teixeira, 1320، Ponta Negra، ماناوس، 69037-000، البرازيل|11.81 كم من وسط المدينة
تسجيل الوصول وتسجيل المغادرة
تسجيل الوصول بدءًا من:
2:00 م
تسجيل المغادرة قبل:
11:00 ص
معلومات مفيدة
يُسمح بالحيوانات الأليفة مقابل رسوم إضافية
تتوفر أسرّة إضافية مقابل رسوم أخرى، وذلك حسب مساحة الغرفة.
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