Mercure Kyiv Congress
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Infos rapides
Arrivée à partir de : | 14:00 |
|---|---|
Départ avant : | 12:00 |
Commodités
Wi-Fi
Parking
Climatisation
Navette aéroport
Piscine
Salle de sport
Mercure Kyiv Congress : plus d'informations
Mercure Kyiv Congress
Situé à seulement quelques minutes de marche de la station de métro Shuliavska, l’établissement Mercure Kyiv Congress est décoré dans un style avant-gardiste unique, rendant hommage à des artistes célèbres.
Commentaires de 
Couple
NZ
Commentaire : 13 avr. 2026
Date d'arrivée : avr. 2026
Highly recommend, will return
Two of us stayed here for four days and nights. I love this hotel and will return. The staff are super helpful and multilingual, and go out of their way to help. Housekeeping is wonderful and it’s straight across the lane from a huge supermarket which has everything you can imagine. Wifi is fast and the bed comfortable. Highly recommended
Couple
Commentaire : 27 févr. 2025
Date d'arrivée : févr. 2025
Travel for medical reasons.
Not for the first time in this hotel. The quality of the service has not deteriorated in the 4 years since the first arrival. The experience is the best. Settlement is fast. Rooms are comfortable, cozy, clean. Any request is resolved without problems. The hotel location is convenient. You guys did great! See you later.
Voyageur d'affaires
Commentaire : 20 sept. 2021
Date d'arrivée : sept. 2021
Very Nice Hotel
Very nice Hotel, the service is very good to. cosy room, not so big but nice. The restaurant is very good to with good food options and very good service. Breakfast very complete with sevreal options. Location not the best
Réponse de l'hôtel
Commentaire : 8 nov. 2021
Dear Guest!
It was a pleasure to have you as our guest at Mercure Kyiv Congress and we are very glad to learn that our products and services exceeded your expectations. We look forward to welcoming you back in a not so distant future.
Best regards,
Nataliia Semko
Front Office Manager
It was a pleasure to have you as our guest at Mercure Kyiv Congress and we are very glad to learn that our products and services exceeded your expectations. We look forward to welcoming you back in a not so distant future.
Best regards,
Nataliia Semko
Front Office Manager
Couple
UK
Commentaire : 12 sept. 2021
Date d'arrivée : sept. 2021
Good choice
My first choice mid range 4 star hotel is mostly Mercure as I’m a an Accor member, and I can say this hotel is one of the best I stayed in around the world, the front desc staff were very helpful, she even helped me set up my Ukrainian Mobil number, as well as upgrading my room to privilege then to deluxe which is cool the only down side is the breakfast, I expected to see some specific Ukrainian specialities let say Syrniki not the boring Croissant
The area is is ok, around 3 km to the city center the hotel is in a new complex shopping Mall and close the red line Metro station with a lots of take away and working class vibes
If I’m back to Kyiv the hotel will be my choice but without breakfast
The area is is ok, around 3 km to the city center the hotel is in a new complex shopping Mall and close the red line Metro station with a lots of take away and working class vibes
If I’m back to Kyiv the hotel will be my choice but without breakfast
Réponse de l'hôtel
Commentaire : 16 sept. 2021
Dear Tay!
We thank you so much for your wonderful comments! Words are not enough to express to you our gratitude for all these compliments regarding the service you experienced. Be assured that we have shared your feedback with all the team. We are very glad to learn that our products and services exceeded your expectations. We look forward to welcoming you back in a not so distant future. T
Best regards,
Nataliia Semko
Front Office Manager
We thank you so much for your wonderful comments! Words are not enough to express to you our gratitude for all these compliments regarding the service you experienced. Be assured that we have shared your feedback with all the team. We are very glad to learn that our products and services exceeded your expectations. We look forward to welcoming you back in a not so distant future. T
Best regards,
Nataliia Semko
Front Office Manager
Couple
Commentaire : 11 sept. 2021
Date d'arrivée : août 2021
Terrible
I stayed in Mercure Congress hotel in Kiev between 15-19 August 2021. We made our reservation through the Agoda website. Staff at the Reception are there with a completely unprofessional local mentality. Especially your staff named SOPIIA. She can't understand or speak English well, speaks in a slurred anger and never tries to solve any problems. Talking to an angry person all the time makes one think about where I've fallen. She was pretending to ask people why did you come here. When entering the hotel, one hopes that SOPIIA will not be there. For the first time in my life, I was getting stressed when entering a hotel. Although Mercure is your higher class hotel, I would definitely prefer the Ibis hotel. We are very regretful that we did not choose another hotel in Kiev. It was also written on the Agoda site that city taxes were included in the price. But they also took cash from me at the hotel (for every day). Maybe this part is Agoda's fault, I'm not sure about that.
Réponse de l'hôtel
Commentaire : 16 sept. 2021
Dear Burak!
It was a pleasure to have you as our guest at Mercure Kyiv Congress and we are delighted that you enjoyed your visit while stay with us. On the other hand, we are sorry to hear that you were not completely satisfied with your experience with the receptionist. Feedback like yours is very important to us. Please be assured that we will repeat the training for ALL the members of staff to provide an excellent service. Thank you for drawing our attention.
As for the situation with the city tax, please be informed that due to Ukrainian law the tourism fee is charged both from foreigners and from domestic tourists in Ukraine. Tourist tax is now 0.4% for Ukrainians and 1% for foreigners. The amount of tax is related to the minimum salary in Ukraine. Tourist tax in Kyiv is 24 hryvnias per day for Ukrainian tourists and 60 hryvnias for foreigners.
We hope that your next visit to our hotel will take place in a more comfortable way, and we will do our best to make your stay unforgettable.
Best regards,
Nataliia Semko
Front Office Manager
It was a pleasure to have you as our guest at Mercure Kyiv Congress and we are delighted that you enjoyed your visit while stay with us. On the other hand, we are sorry to hear that you were not completely satisfied with your experience with the receptionist. Feedback like yours is very important to us. Please be assured that we will repeat the training for ALL the members of staff to provide an excellent service. Thank you for drawing our attention.
As for the situation with the city tax, please be informed that due to Ukrainian law the tourism fee is charged both from foreigners and from domestic tourists in Ukraine. Tourist tax is now 0.4% for Ukrainians and 1% for foreigners. The amount of tax is related to the minimum salary in Ukraine. Tourist tax in Kyiv is 24 hryvnias per day for Ukrainian tourists and 60 hryvnias for foreigners.
We hope that your next visit to our hotel will take place in a more comfortable way, and we will do our best to make your stay unforgettable.
Best regards,
Nataliia Semko
Front Office Manager
Emplacement
Vadima Hetmana Street 6, Solom ' Yansk, Kiev, 03057, Ukraine|5,69 km du centre-ville
Arrivée et départ
Arrivée à partir de :
14:00
Départ avant :
12:00
Bon à savoir
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