Capital O Cancun Ocean View
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Infos rapides
Arrivée à partir de : | 14:00 |
|---|---|
Départ avant : | 12:00 |
Capital O Cancun Ocean View : plus d'informations
Capital O Cancun Ocean View
The property is located very close to the Cancun International Airport. The strategic location of this property will allow guest to discover places such as Playa Langosta and the Interactive Aquarium Cancun. Upon entering this property guest will feel sheltered in an environment of comfort and cleanliness. The rooms have all the necessary services for guest stay. Room features Wi-Fi, hairdryer and air conditioning. Address: Calle 15 no 39 SM 64 MZ 22 L 5 77524 Cancun Mexico
Commentaires de 
Autre
Commentaire : 22 avr. 2021
Date d'arrivée : mars 2021
A Gem worth trying
Being a Globetrotter, loves to travel around world. Always been an AirBNB client for accommodations on trips overseas as being a foodie loves to try sometimes home cooked meal so always booked places with kitchen included through them. Me & my buddy have some business dealings in Cancun so travelling there is a regular deal for us sometimes every 3rd month or sooner. Always had used AirBNB for renting houses in Cancun, Mahahual, Bacalar, Chetumal, Merida in Mexico as whenever in Cancun we decide to drive around & visit places around this part of Mexico.
On our recent visit to Cancun in March (after 1year, 2months & 2days - when came back to States on April 4, 2021 from an overseas visit as our last trip back from Sau Paulo was on February 2, 2021), rented 2 places with Kitchen/WiFi through AirBNB as always been doing in past(minimum requirements per my travel style). One was in Merida & other was in Cancun.
In Merida, we were scammed into a Hotel (1 room for 4 people) whereas the listing on AirBNB was for a place with 2 Bedrooms, Living Area, Kitchen, Pools etc.) Tried talking to the Host listed per AirBNB confirmation email but was getting nowhere. Told my travel buddy to rent 2 new rooms in this so-called Hotel listed as house & leave my AirBNB reservation alone as we were all tired after a long flight from Chicago to Cancun via Denver, phone batteries were almost zero.
Used power outlet at the reception area of this hotel while my buddy was renting these rooms for us to crash started looking for a place in Merida from next day through AirBNB as always been doing & had the best experiences so far. Owner of Casa Milken was kind enough to respond to my plea & shared her beautiful house with us for the remainder of our stay in Merida.
Heading to Cancun for our next stop, tried calling the Host of the property booked through AirBNB (Again) but was unable to get through. Had our friend cum brother in Cancun make a call to the Host of this property for Key pickup instructions which are usually provided by the host after accepting your reservation & payment but was told by him that the phone number has been disconnected.
Got to the place we paid for, tried talking to the Security Guy at the entrance of these Apt. complex but Language barrier was a big hindrance in our communication. One of the occupants of apartments in this complex came to my rescue as he was bilingual & explained to me that the so-called Owner (per AirBNB listing had moved out of these complexes explaining message about phone number being disconnected. Luckily there was a mall with Starbucks close by, drove in so can use their WiFi to look for another place to crash. While I was browsing AirBNB (me STUPID again to use them after 2 repeatedly worst experiences) my buddy came across this place by accident. Reading the description, decided to book 2 rooms for at least that night & look for a new place later.
Walked into this Hotel, although the location is not in the obvious neighborhood asked Oscar (front desk) to show us the rooms we paid for. As hotel is going through renovations or rebuilding, elevator was not installed yet, had to use the stairs to get to our rooms at 3rd level. Tired after a long drive from Merida plus the worst experience (AGAIN) with AirBNB plus using stairs with all the luggage to the 3rd level had already me thinking of finding better place for remainder of our trip.
The moment, opened the room door, was taken back & impressed with what saw with my eyes. Fairly large sized room (familiar with hotel standards as family owns Holiday Inn in States) with Couch, Microwave, Fridge & Coffee Maker, it was like all the troubles we went through AirBNB in Merida & Cancun were a forgotten bad story. Extended the stay from 1 night to 3 nights as didn't feel any need to search for another place as this place had provided everything, I usually need in my AirBNB booking request (a well-defined version of Kitchen & Living Area). Staff in hotel is very friendly/accommodating.
One of the highlights of this hotel is the Jacuzzi Pool at the rooftop which we really used all the times during our stay. They also have another large pool in the basement for people who can't stand high winds or cold which I don't think should hinder one from using the Rooftop pool.
They have a restaurant which serves a fairly good size & priced breakfast with a smile (thanks Lena for your cooking & service). Overall, this hotel tops my list of places have stayed in all over South American Countries.
A place with smiles filled staff & amenities anyone can think of, one should try as in case of us will be going back there for our future stays in Cancun. Bye bye AirBNB.
Just to warn fellow travelers about AirBNB Customer Service & Scams pulled by their hosts. AirBNB used to be trustworthy & helpful but after this experience not one but two had made me think about them losing the core values their business model was built on. I think since AirBNB has grown so much, they don't care for Customers anymore, heading for its downfall.
Fellow travelers take from an experienced traveler - BE CAREFUL WHEN USING AIRBNB to avoid unnecessary hassles on your trip where you are supposed to be Relaxing not fighting with AirBNB or others for mess ups on their part.
On our recent visit to Cancun in March (after 1year, 2months & 2days - when came back to States on April 4, 2021 from an overseas visit as our last trip back from Sau Paulo was on February 2, 2021), rented 2 places with Kitchen/WiFi through AirBNB as always been doing in past(minimum requirements per my travel style). One was in Merida & other was in Cancun.
In Merida, we were scammed into a Hotel (1 room for 4 people) whereas the listing on AirBNB was for a place with 2 Bedrooms, Living Area, Kitchen, Pools etc.) Tried talking to the Host listed per AirBNB confirmation email but was getting nowhere. Told my travel buddy to rent 2 new rooms in this so-called Hotel listed as house & leave my AirBNB reservation alone as we were all tired after a long flight from Chicago to Cancun via Denver, phone batteries were almost zero.
Used power outlet at the reception area of this hotel while my buddy was renting these rooms for us to crash started looking for a place in Merida from next day through AirBNB as always been doing & had the best experiences so far. Owner of Casa Milken was kind enough to respond to my plea & shared her beautiful house with us for the remainder of our stay in Merida.
Heading to Cancun for our next stop, tried calling the Host of the property booked through AirBNB (Again) but was unable to get through. Had our friend cum brother in Cancun make a call to the Host of this property for Key pickup instructions which are usually provided by the host after accepting your reservation & payment but was told by him that the phone number has been disconnected.
Got to the place we paid for, tried talking to the Security Guy at the entrance of these Apt. complex but Language barrier was a big hindrance in our communication. One of the occupants of apartments in this complex came to my rescue as he was bilingual & explained to me that the so-called Owner (per AirBNB listing had moved out of these complexes explaining message about phone number being disconnected. Luckily there was a mall with Starbucks close by, drove in so can use their WiFi to look for another place to crash. While I was browsing AirBNB (me STUPID again to use them after 2 repeatedly worst experiences) my buddy came across this place by accident. Reading the description, decided to book 2 rooms for at least that night & look for a new place later.
Walked into this Hotel, although the location is not in the obvious neighborhood asked Oscar (front desk) to show us the rooms we paid for. As hotel is going through renovations or rebuilding, elevator was not installed yet, had to use the stairs to get to our rooms at 3rd level. Tired after a long drive from Merida plus the worst experience (AGAIN) with AirBNB plus using stairs with all the luggage to the 3rd level had already me thinking of finding better place for remainder of our trip.
The moment, opened the room door, was taken back & impressed with what saw with my eyes. Fairly large sized room (familiar with hotel standards as family owns Holiday Inn in States) with Couch, Microwave, Fridge & Coffee Maker, it was like all the troubles we went through AirBNB in Merida & Cancun were a forgotten bad story. Extended the stay from 1 night to 3 nights as didn't feel any need to search for another place as this place had provided everything, I usually need in my AirBNB booking request (a well-defined version of Kitchen & Living Area). Staff in hotel is very friendly/accommodating.
One of the highlights of this hotel is the Jacuzzi Pool at the rooftop which we really used all the times during our stay. They also have another large pool in the basement for people who can't stand high winds or cold which I don't think should hinder one from using the Rooftop pool.
They have a restaurant which serves a fairly good size & priced breakfast with a smile (thanks Lena for your cooking & service). Overall, this hotel tops my list of places have stayed in all over South American Countries.
A place with smiles filled staff & amenities anyone can think of, one should try as in case of us will be going back there for our future stays in Cancun. Bye bye AirBNB.
Just to warn fellow travelers about AirBNB Customer Service & Scams pulled by their hosts. AirBNB used to be trustworthy & helpful but after this experience not one but two had made me think about them losing the core values their business model was built on. I think since AirBNB has grown so much, they don't care for Customers anymore, heading for its downfall.
Fellow travelers take from an experienced traveler - BE CAREFUL WHEN USING AIRBNB to avoid unnecessary hassles on your trip where you are supposed to be Relaxing not fighting with AirBNB or others for mess ups on their part.
Couple
Commentaire : 13 janv. 2024
Date d'arrivée : nov. 2023
Dilapidated
no towels, bathroom window on the corridor, dirty, no WiFi. The receptionist was rude at best. The hotel does not reflect the photos it displays in the slightest. It feels like entering a construction site. I wouldn't recommend it even to my worst enemy
Voyageur en solo
Commentaire : 26 déc. 2022
Date d'arrivée : déc. 2022
Worst ever
Do not book this awful hotel they do not communicate with you!! I’m shocked it’s 5 stars I have been waiting for a refund for over 15 days and have now escalated the matter to booking dot com! Don’t book they do not ever get back to you or reply or answer !! Dodgy
Couple
Commentaire : 10 juil. 2021
Date d'arrivée : juil. 2021
Poor Location
First of all, I never write negative reviews but due to the large number of 5 stars this place has “somehow” amassed, I felt compelled to say my piece. On first impression it was evident this hotel is in a bad neighborhood. So much so, it was hard finding a taxi willing to take us there from the ferry station. In order to get inside the hotel, you ring a doorbell and the front desk person views the doorway via security monitors and then has a buzzer that unlocks it. This is already a red flag that high security is needed in this neighborhood. By no means should anyone venture out walking here at night as our taxi driver advised us not to because it is dangerous. The lobby has poor ventilation so as soon as you step in you begin to perspire. The elevator is not functional so you have to take a ramp or steps in that humid heat. The bed is insulting. It’s a spring mattress with terrible support on a hard wooden sleigh. That bed would be sure to cause back pain and body aches. The “ocean view” is a major scam. This location is NOWHERE near the ocean as it is in the center of the city. We had a limited view of the city and there were only dirty rooftops as far as the eyes could see. Additionally the balcony was ridden with pigeons and pigeon poop. We immediately decided to cut our losses (didn’t stay either of our 2 nights) and took a ferry to Isla Mujeres that same evening and booked 2 nights there instead via Hotels Tonight. I should mention the manager and front desk person were friendly but no matter how friendly, it simply could not make up for the poor location, terrible mattress, poor air circulation, and lack of amenities. Granted this is a $40 stay. I guess the idiom is true after all. You really do get what you pay for.
Famille
Commentaire : 15 déc. 2020
Date d'arrivée : déc. 2020
Roberto please help
Hello! I came with my daughter and we had to change hotels. Expedia is trying to contact you. Please help me obtain the refund. We have tried all the numbers for the hotel but no response. I will try the whatsapp number again its very hard to reach the hotel!
Emplacement
1, C. 15 64, 64, 77524 Cancún, Q.R., Mexico , Cancun Centre, Cancún, 77524, Mexique|2,95 km du centre-ville
Arrivée et départ
Arrivée à partir de :
14:00
Départ avant :
12:00
Bon à savoir
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
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