Hotel Fleur d'Epee
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Spa
Front desk 24 hour
More about Hotel Fleur d'Epee
Hotel Fleur d'Epee
Fleur d'Epée Hotel in Bas du Fort features a 215-square-metre outdoor freshwater swimming pool, a private beach and rooms with a balcony. Fort Fleur d'Epée is a 2-minute walk away. Each room at Fleur d'Epée Hotel offers free WiFi.
Reviews from 
Couple
Comment: 2 Jun 2026
Stayed in: Jun 2026
Hotel and department to absolutely discover.
We booked a trip to Guadeloupe 18 months ago. We are at the Fleur d'Epee hotel.
The reception, dining, and general services staff are always ready to provide information and assistance. Come discover Caribbean cuisine and explore this little-known department.
The reception, dining, and general services staff are always ready to provide information and assistance. Come discover Caribbean cuisine and explore this little-known department.
Hotel response
Comment: 3 Jun 2026
Chers clients,
Nous vous remercions chaleureusement pour votre retour suite à votre séjour à l’hôtel. Il est très agréable de lire que votre expérience a été à la hauteur de vos attentes après une réservation planifiée de longue date.
Notre équipe de l’accueil, de la restauration et des services généraux sera ravie d’apprendre que sa disponibilité et son sens du service ont contribué à votre satisfaction. Votre mention de la gastronomie locale et de la richesse de la destination nous touche particulièrement, car nous tenons à faire découvrir ces atouts à nos hôtes.
Votre recommandation est précieuse et nous encourage à poursuivre nos efforts pour offrir une hospitalité attentive et authentique. Nous sommes heureux que l’esprit du lieu et la convivialité de nos équipes aient marqué votre séjour.
Bon séjour !
Cordialement,
La Direction Hotel Fleur d'Epee
Nous vous remercions chaleureusement pour votre retour suite à votre séjour à l’hôtel. Il est très agréable de lire que votre expérience a été à la hauteur de vos attentes après une réservation planifiée de longue date.
Notre équipe de l’accueil, de la restauration et des services généraux sera ravie d’apprendre que sa disponibilité et son sens du service ont contribué à votre satisfaction. Votre mention de la gastronomie locale et de la richesse de la destination nous touche particulièrement, car nous tenons à faire découvrir ces atouts à nos hôtes.
Votre recommandation est précieuse et nous encourage à poursuivre nos efforts pour offrir une hospitalité attentive et authentique. Nous sommes heureux que l’esprit du lieu et la convivialité de nos équipes aient marqué votre séjour.
Bon séjour !
Cordialement,
La Direction Hotel Fleur d'Epee
Couple
Comment: 26 Mar 2026
Stayed in: Mar 2026
Very hostile hotel
Good day.
To begin with, I warn you that Le Gosier where the hotel is located has everything around you abandoned. The only place to go is to the E.Leclerc supermarket 15min walk.
I spent a week and the hotel staff is very hostile with the staff who paid everything (All In), where I explain, All inclusive is only one drink or maximum two but has hours to be served, beer is at will.
The water is only a bottle at the beginning of our days in the room, out it pays 3,00€ as I paid (as I have everything included in the price (ALL IN)), after that you have to wait for the restaurant to open to be able to fill your bottle in the water source that la is located, because in the hotel there are no more water sources.
In the self-service restaurant prepare to go pick up even the cheapest drinks that may exist, because if you want something more in particular even to pay, you coldly receive the answer "no has" as the sparkling wine.
There is this and another restaurant that is dependent on the hotel so it is all to pay.
In the Bar if you have the famous ALL IN will be served with a lot of hostility and in glasses of the cheapest you find on the market or so in paper glasses. Attention if paying to the counter does not have the famous ALL IN the service will be better (the drinks for those who have all included are from the bottle already prepared and that nothing has to do with what we ask like for example the Pina Colada, but if pay in time, they prepare the famous Pina colada)
Once again I having the famous ALL IN (all included) should have a snack from 16:00 to 17:00 at the Bar, but I must have missed that snack every day, as it is nonexistent.
The hotel itself has no animation so prepare to rest without a little fun and with employees with a face that hates us to serve.
To finish every time you buy something at the bar save the receipt, because if I had not kept the receipt, I would have to pay again at the reception what I paid at the Bar .
Apart from this this hotel with 50 years only has one positive point, a photo that can be taken from one side of the hotel the rest do not believe that it is an oasis.
Attention to those who have children and go to the pool, because it is not watched and has no warning that on one side is 1m and on the other is deep, it will have to be you to find out which side is deeper.
To begin with, I warn you that Le Gosier where the hotel is located has everything around you abandoned. The only place to go is to the E.Leclerc supermarket 15min walk.
I spent a week and the hotel staff is very hostile with the staff who paid everything (All In), where I explain, All inclusive is only one drink or maximum two but has hours to be served, beer is at will.
The water is only a bottle at the beginning of our days in the room, out it pays 3,00€ as I paid (as I have everything included in the price (ALL IN)), after that you have to wait for the restaurant to open to be able to fill your bottle in the water source that la is located, because in the hotel there are no more water sources.
In the self-service restaurant prepare to go pick up even the cheapest drinks that may exist, because if you want something more in particular even to pay, you coldly receive the answer "no has" as the sparkling wine.
There is this and another restaurant that is dependent on the hotel so it is all to pay.
In the Bar if you have the famous ALL IN will be served with a lot of hostility and in glasses of the cheapest you find on the market or so in paper glasses. Attention if paying to the counter does not have the famous ALL IN the service will be better (the drinks for those who have all included are from the bottle already prepared and that nothing has to do with what we ask like for example the Pina Colada, but if pay in time, they prepare the famous Pina colada)
Once again I having the famous ALL IN (all included) should have a snack from 16:00 to 17:00 at the Bar, but I must have missed that snack every day, as it is nonexistent.
The hotel itself has no animation so prepare to rest without a little fun and with employees with a face that hates us to serve.
To finish every time you buy something at the bar save the receipt, because if I had not kept the receipt, I would have to pay again at the reception what I paid at the Bar .
Apart from this this hotel with 50 years only has one positive point, a photo that can be taken from one side of the hotel the rest do not believe that it is an oasis.
Attention to those who have children and go to the pool, because it is not watched and has no warning that on one side is 1m and on the other is deep, it will have to be you to find out which side is deeper.
Hotel response
Comment: 27 Mar 2026
Caro Hóspede,
Agradecemos o tempo dedicado a partilhar a sua experiência e lamentamos sinceramente que a estadia não tenha correspondido às suas expectativas. Valorizamos todos os comentários, pois ajudam a compreender melhor a perspetiva dos nossos hóspedes.
Registámos a sua perceção sobre o enquadramento local e as opções nas proximidades. Procuramos que a localização complemente a estadia e compreendemos a importância de facilidades e ambientes envolventes que transmitam conforto.
Relativamente ao regime de tudo incluído e aos serviços de bar e restaurante, lamentamos que a experiência não tenha refletido a qualidade e a cordialidade que ambicionamos. O nosso objetivo é que a oferta seja clara, consistente e servida com cortesia em todos os pontos de atendimento.
Tomámos nota das suas observações sobre as bebidas, a disponibilidade de opções específicas e a forma de apresentação. A experiência ideal pressupõe uniformidade no serviço, atendimento atencioso e comunicações transparentes quanto às opções incluídas.
Referimos igualmente as suas impressões sobre a água, os horários dos serviços e a disponibilidade de lanches. Procuramos assegurar conveniência e fluidez ao longo do dia, em linha com os padrões que defendemos.
Lamentamos também que o ambiente e a atitude da equipa não tenham proporcionado o acolhimento esperado. A nossa prioridade é manter um serviço profissional, afável e respeitoso, promovendo sempre o bem‑estar de quem nos visita.
Tomámos em consideração os seus comentários sobre a animação, a sinalização da piscina e os procedimentos de faturação. Pretendemos que todas as áreas comuniquem segurança, clareza e confiança, reforçando a tranquilidade da sua estadia.
Agradecemos uma vez mais o seu feedback. Esperamos poder voltar a recebê‑lo(a) e proporcionar uma experiência mais alinhada com os nossos padrões de qualidade e hospitalidade.
Atenciosamente,
La Direction Hotel Fleur d'Epee
Agradecemos o tempo dedicado a partilhar a sua experiência e lamentamos sinceramente que a estadia não tenha correspondido às suas expectativas. Valorizamos todos os comentários, pois ajudam a compreender melhor a perspetiva dos nossos hóspedes.
Registámos a sua perceção sobre o enquadramento local e as opções nas proximidades. Procuramos que a localização complemente a estadia e compreendemos a importância de facilidades e ambientes envolventes que transmitam conforto.
Relativamente ao regime de tudo incluído e aos serviços de bar e restaurante, lamentamos que a experiência não tenha refletido a qualidade e a cordialidade que ambicionamos. O nosso objetivo é que a oferta seja clara, consistente e servida com cortesia em todos os pontos de atendimento.
Tomámos nota das suas observações sobre as bebidas, a disponibilidade de opções específicas e a forma de apresentação. A experiência ideal pressupõe uniformidade no serviço, atendimento atencioso e comunicações transparentes quanto às opções incluídas.
Referimos igualmente as suas impressões sobre a água, os horários dos serviços e a disponibilidade de lanches. Procuramos assegurar conveniência e fluidez ao longo do dia, em linha com os padrões que defendemos.
Lamentamos também que o ambiente e a atitude da equipa não tenham proporcionado o acolhimento esperado. A nossa prioridade é manter um serviço profissional, afável e respeitoso, promovendo sempre o bem‑estar de quem nos visita.
Tomámos em consideração os seus comentários sobre a animação, a sinalização da piscina e os procedimentos de faturação. Pretendemos que todas as áreas comuniquem segurança, clareza e confiança, reforçando a tranquilidade da sua estadia.
Agradecemos uma vez mais o seu feedback. Esperamos poder voltar a recebê‑lo(a) e proporcionar uma experiência mais alinhada com os nossos padrões de qualidade e hospitalidade.
Atenciosamente,
La Direction Hotel Fleur d'Epee
Business traveller
Comment: 15 May 2026
Stayed in: May 2026
Hotel not worthy of a 3-star rating.
Mediocre hotel, subpar meals, worn-out room, no hot water, air conditioning from another era... avoid it.
Hotel response
Comment: 18 May 2026
Chers clients,
Nous sommes sincèrement désolés que votre séjour n’ait pas été à la hauteur de vos attentes. Nous vous remercions d’avoir partagé votre retour.
Notre équipe a à cœur d’offrir un cadre confortable, une restauration soignée et des équipements fonctionnels, afin que chaque visite soit synonyme de bien-être. Nous regrettons que votre expérience n’ait pas reflété ces standards.
Votre ressenti est précieux et nous permet de rester attentifs à la qualité perçue de nos prestations, tant en chambre qu’en salle de restaurant. Nous veillons à ce que nos hôtes bénéficient d’un séjour agréable, dans un environnement accueillant et serein.
Nous espérons sincèrement avoir l’occasion de vous accueillir de nouveau afin de vous offrir une expérience conforme à nos exigences de service.
Cordialement,
La Direction Hotel Fleur d'Epee
Nous sommes sincèrement désolés que votre séjour n’ait pas été à la hauteur de vos attentes. Nous vous remercions d’avoir partagé votre retour.
Notre équipe a à cœur d’offrir un cadre confortable, une restauration soignée et des équipements fonctionnels, afin que chaque visite soit synonyme de bien-être. Nous regrettons que votre expérience n’ait pas reflété ces standards.
Votre ressenti est précieux et nous permet de rester attentifs à la qualité perçue de nos prestations, tant en chambre qu’en salle de restaurant. Nous veillons à ce que nos hôtes bénéficient d’un séjour agréable, dans un environnement accueillant et serein.
Nous espérons sincèrement avoir l’occasion de vous accueillir de nouveau afin de vous offrir une expérience conforme à nos exigences de service.
Cordialement,
La Direction Hotel Fleur d'Epee
Family traveller
Comment: 13 May 2026
Stayed in: Jan 2026
Average.
I took a long time to write my review... time to digest the exorbitant travel cost. A dilapidated hotel, an old room, few choices at the buffet but apparently homemade and passable; however, there are stray cats everywhere in the hotel, which is not great at all. Aside from a few exceptions, the staff seem embarrassed to be there, more occupied with chatting or complaining than setting or straightening the tables, so we ended up doing it ourselves systematically. The tables are not cleaned... in short, of course, I will not return....
Hotel response
Comment: 15 May 2026
Chers clients,
Nous sommes sincèrement désolés que votre expérience n’ait pas été à la hauteur de vos attentes. Nous vous remercions d’avoir partagé votre retour après votre séjour et d’avoir pris le temps d’exprimer vos impressions.
Nous regrettons que l’atmosphère et l’état général des installations n’aient pas répondu à vos standards. Notre ambition est d’offrir un environnement soigné et confortable, en accord avec les attentes de nos hôtes.
Vos remarques concernant la restauration et la variété proposée sont bien prises en compte. Notre équipe s’attache à proposer des produits préparés avec attention et un service efficient, dans le respect de nos exigences de qualité.
Nous sommes également navrés que les interactions avec notre personnel n’aient pas reflété l’attention et la courtoisie que nous souhaitons offrir à chaque instant. L’expérience de nos clients doit toujours être fluide, professionnelle et chaleureuse.
Enfin, nous comprenons votre ressenti quant à la propreté des espaces et au confort en salle de restaurant. Notre objectif demeure de maintenir des standards élevés afin d’assurer un moment agréable et serein à chacun.
Nous espérons avoir l’opportunité de regagner votre confiance lors d’un prochain passage et de vous offrir une expérience pleinement satisfaisante.
A bientôt
La Direction Hotel Fleur d'Epee
Nous sommes sincèrement désolés que votre expérience n’ait pas été à la hauteur de vos attentes. Nous vous remercions d’avoir partagé votre retour après votre séjour et d’avoir pris le temps d’exprimer vos impressions.
Nous regrettons que l’atmosphère et l’état général des installations n’aient pas répondu à vos standards. Notre ambition est d’offrir un environnement soigné et confortable, en accord avec les attentes de nos hôtes.
Vos remarques concernant la restauration et la variété proposée sont bien prises en compte. Notre équipe s’attache à proposer des produits préparés avec attention et un service efficient, dans le respect de nos exigences de qualité.
Nous sommes également navrés que les interactions avec notre personnel n’aient pas reflété l’attention et la courtoisie que nous souhaitons offrir à chaque instant. L’expérience de nos clients doit toujours être fluide, professionnelle et chaleureuse.
Enfin, nous comprenons votre ressenti quant à la propreté des espaces et au confort en salle de restaurant. Notre objectif demeure de maintenir des standards élevés afin d’assurer un moment agréable et serein à chacun.
Nous espérons avoir l’opportunité de regagner votre confiance lors d’un prochain passage et de vous offrir une expérience pleinement satisfaisante.
A bientôt
La Direction Hotel Fleur d'Epee
Couple
Comment: 6 May 2026
Stayed in: May 2026
Very nice places
Hotel always as pleasant for short stays as we spend there. This year it was renovated keeping its Creole character and this improvement makes it even more attractive.
We will come back to that without hesitation.
We will come back to that without hesitation.
Hotel response
Comment: 12 May 2026
Chers clients,
Nous vous remercions sincèrement d’avoir partagé votre retour et sommes ravis de savoir que vos courts séjours parmi nous restent agréables. Votre fidélité nous touche profondément.
Apprendre que les rénovations vous plaisent, tout en préservant le cachet créole que vous appréciez, est très encourageant pour notre équipe. Nous sommes heureux que ces améliorations renforcent l’attrait de l’hôtel.
Votre intention de revenir sans hésiter est la plus belle des récompenses. Nous serons encantés de vous accueillir de nouveau pour une prochaine expérience tout aussi réussie.
Au plaisir de vous recevoir prochainement.
Bien à vous
La Direction Hotel Fleur d'Epee
Nous vous remercions sincèrement d’avoir partagé votre retour et sommes ravis de savoir que vos courts séjours parmi nous restent agréables. Votre fidélité nous touche profondément.
Apprendre que les rénovations vous plaisent, tout en préservant le cachet créole que vous appréciez, est très encourageant pour notre équipe. Nous sommes heureux que ces améliorations renforcent l’attrait de l’hôtel.
Votre intention de revenir sans hésiter est la plus belle des récompenses. Nous serons encantés de vous accueillir de nouveau pour une prochaine expérience tout aussi réussie.
Au plaisir de vous recevoir prochainement.
Bien à vous
La Direction Hotel Fleur d'Epee
Very good location
49 Rte du Bas du Fort, Le Gosier, 97190, Guadeloupe|3.43 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
Hotel Fleur d'Epee: FAQs
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