Bitacora Lanzarote Club
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 11:00 |
Animaux de compagnie | Animaux de compagnie interdits |
Commodités
Bitacora Lanzarote Club : plus d'informations
Bitacora Lanzarote Club
Tías et ses environs ne manquent pas de choses à découvrir : Bitácora Lanzarote Club vous fait profiter d'un séjour près de la plage et se trouve à moins de 15 minutes en voiture de Plage de Puerto del Carmen et Plage de Matagorda. Cet appart'hôtel se trouve à 25,7 km de Marina Rubicòn (port de plaisance) et à 1 km de Timanfaya Sub. Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine extérieure et un centre de fitness. Parmi les équipements et services offerts par cet appart'hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit et un service d'assistance pour les visites touristiques ou l'achat de billets. Pour combler tous vos petits creux, Bitácora Lanzarote Club vous propose un snack bar/épicerie fine. La journée a été harassante ? L'hébergement abrite un bar / salon et un bar en bord de piscine, idéal pour se détendre autour d'un verre de vin ou d'un cocktail rafraîchissant. Les équipements et services proposés incluent une consigne à bagages, une laverie et un coffre-fort à la réception. Un parking gratuit est disponible dans l'enceinte de l'hébergement. Passez un séjour comme il se doit dans une des 83 chambres climatisées de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une kitchenette avec un réfrigérateur et une plaque de cuisson. Les chambres sont dotées d'un balcon ou un patio. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Les équipements et services offerts par l'hébergement comprennent un coin salon séparé et un micro-ondes. Le service d'entretien est assuré une fois par semaine.
Commentaire : 23 août 2026
Date d'arrivée : août 2026
Great for families!
Réponse de l'hôtel
Commentaire : 24 août 2026
We truly appreciate your kind words about our friendly staff, as well as your positive comments regarding the apartments and the pool area. It is wonderful to hear that these aspects contributed to a comfortable visit.
We also take note of your suggestion about adding more parasols around the sunbeds. We understand how important shade can be, especially for families, and your feedback helps us evaluate improvements to make the pool area even more enjoyable for everyone.
It is great to know that you found the pool bar reasonably priced and convenient during your stay.
Your review is very valuable to us, and we appreciate both the positive highlights and the constructive suggestions. We hope to have the pleasure of welcoming you and your family again for another enjoyable stay.
Kind regards,
Customer Service
Commentaire : 23 août 2026
Date d'arrivée : août 2026
Great 2 weeks away
Réponse de l'hôtel
Commentaire : 24 août 2026
It is fantastic to hear that room 208 suited you so well, with its direct pool view and sunny aspect. We are also pleased that you found the apartment comfortable, well‑equipped, and appreciated the air conditioning and the regular maid service.
Regarding the sunbed availability, we understand your comment. As you mentioned, some guests reserve loungers very early, which can make it challenging for others. We are reviewing ways to improve fairness and comfort around the pool area so everyone can enjoy it throughout the day.
We are very happy to know that, despite this, you had a great holiday and would consider visiting us again. Your feedback is truly appreciated and helps us continue improving while highlighting what guests enjoy most.
We look forward to welcoming you back for another excellent stay.
Kind regards,
Customer Service
Commentaire : 12 août 2026
Date d'arrivée : août 2026
Not impressed
Réponse de l'hôtel
Commentaire : 13 août 2026
We appreciate your comment regarding the noise from the rooms above. Our team is always committed to ensuring a peaceful stay, and we will reinforce our internal monitoring to minimise disturbances during night‑time hours. Although our reception team is not available after midnight, we do have procedures in place to address urgent issues, and we will review them to ensure guests feel supported at all times.
We sincerely apologise if the situation gave the impression of a “free for all”. This is certainly not the experience we aim to provide. Your feedback helps us improve, and we will take immediate steps to ensure a more comfortable and controlled environment for all guests.
Thank you again for your honesty. We hope the rest of your stay becomes much more enjoyable, and we remain at your disposal for anything you may need.
Kind regards,
Customer Service
Commentaire : 22 juil. 2026
Date d'arrivée : juil. 2026
Nice apartments but lack of shaded areas
Réponse de l'hôtel
Commentaire : 23 juil. 2026
Dear Guest,
Thank you very much for taking the time to leave us your feedback and for your kind words regarding the cleanliness of our apartments, as well as the quick service and great value at our snack bar. We are delighted to hear that you enjoyed these aspects of your stay.
We truly appreciate your detailed observations regarding the pool area. We have taken careful note of your points about the limited shade, the umbrella management on windy days, and the policy regarding pool towels. Feedback like yours is invaluable in helping us improve; we are already looking into better weighted base solutions to ensure safe, reliable shade for our guests.
We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience.
Warm regards,
Bitácora Club Lanzarote
Commentaire : 9 juil. 2026
Date d'arrivée : juil. 2026
Modern room
The main restaurant menu could be improved, and the hotel really needs to tackle the issue of guests reserving sunbeds with towels early in the morning and leaving them unused for hours.
Unfortunately, building work behind our room meant we were woken by noise around 8am every day, and children were often running around unsupervised into the late evening.
Réponse de l'hôtel
Commentaire : 13 juil. 2026
We truly appreciate your kind words about our friendly and helpful staff and the overall cleanliness and comfort of the complex.
Regarding your comments about the main restaurant menu, we value your suggestion and will continue working to improve and expand our dining options. Your feedback helps us enhance the experience for future guests.
We also understand your concern about sunbed reservations early in the morning. We are actively addressing this issue to ensure fair use of the pool area so that all guests can enjoy a relaxed and comfortable environment.
Concerning the building work behind your room, we sincerely regret that the morning noise affected your rest. These improvements are planned to enhance the complex, and we always aim to minimize any inconvenience. Your comment is very helpful and will be taken into account.
Finally, we appreciate your note about unsupervised children in the evenings. We will continue reinforcing guidelines to ensure a peaceful atmosphere for all guests.
Thank you once again for your thoughtful and balanced review. We hope to have the pleasure of welcoming you back for an even more enjoyable stay.
Kind regards,
Customer Service
Emplacement
C. Alcorce, 11, Las Palmas, Tías, 35510, Espagne|3,21 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
11:00
Bon à savoir
Animaux de compagnie interdits
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
