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Four Points by Sheraton Hefei,shushan

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Infos rapides

Arrivée à partir de :		14:00
Départ avant :		12:00
Petit déjeuner		Petit déjeuner disponible
Animaux de compagnie		Animaux de compagnie interdits
Enfants		Les enfants sont acceptés dans cet hôtel.

Commodités

Wi-Fi
Parking
Climatisation
Navette aéroport
Piscine
Salle de sport

Four Points by Sheraton Hefei,shushan : plus d'informations

Four Points by Sheraton Hefei,shushan

L’établissement Four Points by Sheraton Hefei Shushan se trouve à Hefei, à 13 km de ce lieu d’intérêt : Gare de Hefei. Il propose un bar et offre une vue sur la ville.

Commentaires de
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Mentionné par les voyageurs
Voyageur anonyme

Commentaire : 22 avr. 2026

Date d'arrivée : avr. 2026

Pleasant stay here. Room was comfortable and clean. The staff spoke good English when I checked in which is helpful. The only thing I would say is it would be nice to get more than two waters in the room but that’s pretty common.
Couple

Commentaire : 24 avr. 2026

Date d'arrivée : avr. 2026

Extremely Disappointing Stay – Misleading, Unprofessional, and Discriminatory Service

I am a Marriott Titanium Elite member, and this was one of the worst hotel experiences I have had.
First, the hotel misled me about room availability. The front desk insisted that my requested king room was unavailable, but I later checked the official Marriott app and saw that rooms were clearly still available. Only after I confronted them did they change my room. This felt dishonest and unacceptable.
Second, the front desk staff showed a very poor attitude. When I called to raise a complaint, the staff avoided responsibility and refused to acknowledge any issue. It was obvious there was internal coordination to deny the problem rather than resolve it.
Third, I experienced what I can only describe as discriminatory treatment. The staff’s attitude toward Asian guests was noticeably different compared to Western guests. The difference in tone and service was uncomfortable and unacceptable.
Finally, the hotel repeatedly asked for ID verification without justification. Even after my companion had already received a key and entered the room, we were asked again to provide identification. This was unnecessary and disruptive.
Overall, this hotel fails to meet even basic service standards, let alone the expectations for a Marriott property. I would strongly caution other travelers, especially Asian guests, to reconsider staying here.
Voyageur anonyme

Commentaire : 5 nov. 2025

Date d'arrivée : nov. 2025

I don’t understand how a hotel will not allow guests to control the temperature of their rooms. The air conditioning system is turned off and you’re not allow d to cool your room.
So you do not get a good sleep because you’re hot all night. Can’t open windows, too noisy outside
Voyageur anonyme

Commentaire : 15 janv. 2025

Date d'arrivée : janv. 2025

Rooms are ok staff seems in a hurry and not explain stuff properly to me when asked for restaurants aroundbthe hotel since their restaurants close at certain hours.
No food close by.
Lots of trafficr noises from room 24 hrs a day more during peak hours.
Mini bar empty but have menu with prices for mini bar items.
Breakfast seems quite cold but ok could be worst.
Wont stay here again. Booked it in a hurry to meet with suppliers in the city.
Voyageur en solo

Commentaire : 2 mai 2023

This is a pretty decent hotel. It is located in a nice area where you can access all you need. The room was clean enough and the food was ok.

Réponse de l'hôtel

Commentaire : 18 mai 2023

Dear Guest, thank you for staying in Four Points by Sheraton Hefei, Shushan and spending time to share your comments with us. As the first Four Points Hotel in the city and in Anhui Province, we offer great rate, service and everything you need to stay comfortable. We are more than happy to provide our valuable guests like you with our high quality and customized services which are always honest, uncomplicated and comfortable. Thanks again for sharing your comments with us. We look forward to welcoming you back in Four Points by Sheraton Hefei, Shushan again.

Très bon emplacement

4,3

No. 1088 Qianshan Road, Hefei, 230071, Chine|0,56 km du centre-ville

Arrivée et départ

Arrivée à partir de :

14:00

Départ avant :

12:00

Bon à savoir

Enfants

Les enfants sont acceptés dans cet hôtel.

Lits supplémentaires

Jusqu’à 17 ans

14 691 F (CNY175) par personne et par nuit

Lits bébé

Jusqu’à 1 ans

Gratuit

Lits disponibles

Les enfants peuvent séjourner dans les lits existants :

Jusqu’à 17 ans

Gratuit

Animaux de compagnie

Animaux de compagnie interdits

Petit déjeuner

Petit déjeuner disponible

Prix du petit déjeuner

6 716 F (≈ 80 CNY)/personne

Horaires du petit déjeuner

De 06:30 à 10:30, du Samedi au Dimanche, De 06:30 à 10:00, du Lundi au Vendredi

Informations importantes de la part de l’hôtel
Si la chambre est utilisée pour des mariages/fêtes/rassemblements/tournages commerciaux, etc., veuillez consulter l'hôtel à l'avance pour plus de détails.
Méthodes de paiement acceptées
L'hôtel accepte les modes de paiement suivants :
card logocard logocard logocard logocard logocard logocard logo

Four Points by Sheraton Hefei,shushan : questions fréquentes

L'hôtel Four Points by Sheraton Hefei,shushan est à 0.6 km du centre de cette ville (Hefei).
L'hôtel Four Points by Sheraton Hefei,shushan se trouve à Hefei, Chine et est à 0.6 km du centre de cette ville (Hefei).
Vous pouvez arriver à l'établissement @@hotel_name@@ à partir de @@check_in_time@@ et vous devez partir avant @@check_out_time@@.
Oui, l'établissement Four Points by Sheraton Hefei,shushan dispose d'un parking.
Oui, l'établissement Four Points by Sheraton Hefei,shushan comprend un restaurant.