Pousada Boulevard Bombinhas
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
More about Pousada Boulevard Bombinhas
Pousada Boulevard Bombinhas
Located in Bombinhas, a few steps from Praia da Lagoinha, Pousada Boulevard Bombinhas provides accommodation with an outdoor swimming pool, free private parking, a garden and barbecue facilities.
Comment: 14 Feb 2024
Stayed in: Feb 2024
Structure location
Comment: 5 Jan 2026
Stayed in: Jan 2026
Total disappointment and expensive.
Odyssey instead of vacation!
Comment: 11 Apr 2025
Stayed in: Feb 2025
PESSIMA EXPERIENCIA – Pousada Boulevard Bombinhas
We arrived at the venue around 6 p.m., checked in and were directed to the booked apartment. However, as soon as we enter, we see some problems:
• The lamp in the room did not turn on;
• The phone from the apartment did not work (no line to contact the reception);
• The bathroom hydromassage tub presented a marked leak due to the absence of a piece, spreading water throughout the environment.
We immediately return to the reception and report the problems. A maintenance technician was referred to the site, showed goodwill, but could not solve all the problems because they were out of reach. The lamp was replaced, but the phone remained inactive and the hydromassage remained unusable.
We requested an apartment change, but we were informed that at the moment there was no availability. According to the reception, the next day an apartment would be empty and we could be relocated. We agree with this provisional solution.
That night, we left for dinner around 7:00 and returned at 9:00. We decided to use the outdoor hydromassage from the balcony. We turn off all the lights in the apartment, keeping only the room air conditioning on. During the use of the hydromassage, we realized that the system of bubbles did not work. When I entered the apartment to pick up my cell phone, I noticed that the air conditioning had been turned off. When I tried to turn on the lights, I noticed that none worked. Using my phone's flashlight, I saw that one of the lamps next to the bed had burst, the abajur was on the floor, and the apartment key had been turned off.
We return to the reception again. A new technician has been sent. It was able to regenerate the energy and, with this, the system of bubbles from the external hydromassage began to work — but with this, a strong odor of sewage came from the bathtub, making it impossible to use.
At this point, I expressed my dissatisfaction with the situation. The technician informed that the manager (Monique) was not there, but that he would bring all the information to her in the morning. According to him, the daily routine and the apartment change would be done in the morning.
The next day, around 8:00, I went personally to the reception to talk to Monique. This conversation was recorded. She confirmed that we would be relocated as soon as the other apartment was unoccupied, and that the value of the previous daily would be returned in the form of a voucher for consumption at the hotel bar, which I immediately refused, explaining that this constitutes married sale, a practice prohibited by the Consumer Protection Code.
I made it clear that I wanted the refund in cash, according to my right. Monique said she would talk to the owner and give me back. Shortly thereafter, I received a message telling me that the total value of the days (passed and future) would be returned and that there was no other apartment available for relocation — which contradicts the above information, including the one she provided that morning. We were informed that we should leave the hotel by 11:00, despite our refusal and that we stressed that the trip was planned in advance and that, according to the Consumer Protection Code, the establishment should comply with the announced and sold offer.
The situation caused us financial damage, since, above the hour, we had to look for another place for accommodation, with a higher cost and with a lower structure than the contractor. We also suffer emotional and psychological damage, stress and frustration from being removed from the hotel arbitrarily, without our consent.
Comment: 15 Mar 2025
Stayed in: Mar 2025
High cost and low delivery
Comment: 22 Nov 2024
Stayed in: Nov 2024
Poor stay
Very good location
AVENIDA DAS GAROUPAS Nº 5, Bombinhas, 88215-000, Brazil|2.35 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Please contact the hotel for details about adding extra beds.
