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酒店简况
最早入住时间： | 14:00 |
|---|---|
最晚退房时间： | 12:00 |
宠物 | 不得携带宠物。 |
设施
Wi-Fi
停车
空调
机场巴士
健身中心
前台 24 小时服务
进一步了解星期天翡翠酒店
星期天翡翠酒店
Sunday Emerald Hotel in Jeddah provides accommodation with a garden, a shared lounge and a restaurant. Featuring a fitness centre, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.
评价出处：
匿名旅客
评价日期：2026年3月22日
入住日期：2026年3月
Very welcoming and professional staff. very relaxing hotel.
匿名旅客
评价日期：2026年8月4日
入住日期：2026年7月
Room was spacious but room wasn’t cleaned throughout my stay for 20 days only when I kept asking they cleaned twice . Some staff were so rude .
匿名旅客
评价日期：2025年12月30日
入住日期：2025年10月
Hello,
I am writing to report a very serious issue we experienced during our stay.
When we checked in, we were initially given a room that was already occupied by another guest who was actively staying at the hotel. After reporting this, we were moved to a different room. Unfortunately, that room had a very strong, unpleasant odor and visible mold throughout the space.
We were then moved again, but the second room also had a strong urine smell. Upon checking further, we noticed mold and what appeared to be urine leaking into both bathrooms. The conditions were extremely unsanitary and unacceptable. Because of this, we were unable to stay at the hotel at all.
This experience was very upsetting, and we are requesting that this matter be addressed appropriately.
I am following up regarding my previous complaint and refund request. Due to the unacceptable conditions of the rooms (including mold, strong urine odor, and being initially assigned an occupied room), we were unable to stay at the hotel at all.
At this time, I have not yet received my refund and am still waiting for confirmation. Please let me know when the refund will be processed and when I can expect to receive it.
I would appreciate a prompt response, as this matter has been pending.
Thank you
Zh
I am writing to report a very serious issue we experienced during our stay.
When we checked in, we were initially given a room that was already occupied by another guest who was actively staying at the hotel. After reporting this, we were moved to a different room. Unfortunately, that room had a very strong, unpleasant odor and visible mold throughout the space.
We were then moved again, but the second room also had a strong urine smell. Upon checking further, we noticed mold and what appeared to be urine leaking into both bathrooms. The conditions were extremely unsanitary and unacceptable. Because of this, we were unable to stay at the hotel at all.
This experience was very upsetting, and we are requesting that this matter be addressed appropriately.
I am following up regarding my previous complaint and refund request. Due to the unacceptable conditions of the rooms (including mold, strong urine odor, and being initially assigned an occupied room), we were unable to stay at the hotel at all.
At this time, I have not yet received my refund and am still waiting for confirmation. Please let me know when the refund will be processed and when I can expect to receive it.
I would appreciate a prompt response, as this matter has been pending.
Thank you
Zh
匿名旅客
评价日期：2025年11月3日
入住日期：2025年11月
Disappointing Stay at Sunday Emerald Hotel – Needs Serious Improvement
Unfortunately, our stay at Sunday Emerald Hotel was far from pleasant. From the moment we entered the room, it was clear that cleanliness was not a priority. The carpets and floors were stained, and there were marks and mould throughout — especially on the bathroom ceilings, which was deeply concerning. The room smelled stale, with an unpleasant odour of urine, and the dim lighting only added to the dated and gloomy atmosphere.
We were given just two towels for four people, and despite requesting additional towels three separate times, none were ever provided. We had no choice but to share towels, which was unacceptable for a hotel of any standard.
Check-in was difficult, as the receptionist did not speak English, making communication a challenge. After returning from a visit to Jeddah Waterfront Harbour, we were reprimanded by another receptionist for not signing declaration forms at check-in — something we were never properly informed about. When I explained that I hadn’t understood the requirement and was happy to sign, she insisted I should have known, claiming her colleague had told me (in Arabic, which I do not understand). The tone and approach were unnecessarily confrontational.
When I tried to read the terms of the declaration, which included potential fines and liabilities, the receptionist appeared irritated, seemingly wanting me to sign without question. This made the process feel mo
Unfortunately, our stay at Sunday Emerald Hotel was far from pleasant. From the moment we entered the room, it was clear that cleanliness was not a priority. The carpets and floors were stained, and there were marks and mould throughout — especially on the bathroom ceilings, which was deeply concerning. The room smelled stale, with an unpleasant odour of urine, and the dim lighting only added to the dated and gloomy atmosphere.
We were given just two towels for four people, and despite requesting additional towels three separate times, none were ever provided. We had no choice but to share towels, which was unacceptable for a hotel of any standard.
Check-in was difficult, as the receptionist did not speak English, making communication a challenge. After returning from a visit to Jeddah Waterfront Harbour, we were reprimanded by another receptionist for not signing declaration forms at check-in — something we were never properly informed about. When I explained that I hadn’t understood the requirement and was happy to sign, she insisted I should have known, claiming her colleague had told me (in Arabic, which I do not understand). The tone and approach were unnecessarily confrontational.
When I tried to read the terms of the declaration, which included potential fines and liabilities, the receptionist appeared irritated, seemingly wanting me to sign without question. This made the process feel mo
匿名旅客
评价日期：2026年1月4日
入住日期：2025年12月
Staff was friendly. Room was super spacious. Location was ok
位置
Mushrifah District, Mishrifah, 吉达, 23331, 沙特阿拉伯|距离市中心 24.37公里
入住和退房
最早入住时间：
14:00
最晚退房时间：
12:00
实用资讯
不得携带宠物。
根据沙特阿拉伯的政府政策和社会习俗，对于沙特国民和居民，如果男性和女性同住一间客房，则需要在办理入住时提供结婚证。
请联系酒店获取有关添加额外床位的详情。