Cali Marriott Hotel
+ 126
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 12:00 |
Animaux de compagnie | Animaux de compagnie interdits |
Commodités
Wi-Fi
Parking
Climatisation
Piscine
Salle de sport
Spa
Cali Marriott Hotel : plus d'informations
Cali Marriott Hotel
Le moderne Cali Marriott Hotel est situé à Granada, le nouveau quartier de divertissement de Cali, où vous trouverez des restaurants, des bars et des boutiques à quelques pas.
Commentaires de 
Voyageur en solo
Commentaire : 2 août 2026
Date d'arrivée : juil. 2026
My favorite hotel in Cali
Amazing check in by Karen at reception. Nice room with all amenities. Excellent housekeeping and wonderful club lounge. Good 5 stars breakfast. Good service from Christian and Andres at the bar
Réponse de l'hôtel
Commentaire : 5 août 2026
Dear Mike, thank you for sharing such a wonderful review of your stay at Cali Marriott Hotel. We’re delighted to know that Karen’s check-in made a great first impression, that you enjoyed the room, housekeeping, the club lounge, and the breakfast, and that Christian and Andres took great care of you at the bar. We appreciate your kind words and hope to welcome you back again soon. Sincerely,
Gabriel Letona,
Online Reputation Coordinator.
Gabriel Letona,
Online Reputation Coordinator.
Voyageur d'affaires
Commentaire : 20 avr. 2026
Date d'arrivée : avr. 2026
Aging hotel and lousy guest services.
I have never had a good stay at this hotel and this review is aimed at the dismal customer service of both the hotel and the restaurants. But this time it also adds to the quality of the facilities that should lead the franchise to review if this particular hotel is up to the Marriott brand or should recategorize it to a lower level as a Courtyard. The air conditioning is noisy and the phones old and damaged. But the worst is the restaurant. Totally unfamiliar with the customers we were at the time, which because it wasn't rush hour doesn't explain why the delay in serving something as simple as a soda with lemon. I ordered a meal and after 30 minutes I hadn't arrived and the waiter was nowhere to be seen. It was my turn to stop by the front desk to tell them to load the drinks into the room and cancel the meal order. They didn’t give a damn, not an answer, not an excuse, let alone a solution. I am a frequent Marriott user and I am very clear about what I can expect from this hotel. Pathetic hotel.
Réponse de l'hôtel
Commentaire : 22 avr. 2026
Estimado Sr. Guillermo,
Le agradecemos sinceramente que se haya tomado el tiempo de compartir su experiencia con nosotros. Lamentamos que su estadía no haya reflejado los estándares de servicio y confort que caracterizan a la marca, especialmente considerando su fidelidad como huésped frecuente.
Hemos tomado muy en serio sus observaciones relacionadas con la atención al huésped y la experiencia en el área de alimentos y bebidas, así como los comentarios sobre nuestras instalaciones. Este tipo de retroalimentación es de gran valor para nosotros y ya ha sido compartida con los líderes de las áreas correspondientes para su debida revisión y seguimiento, con el objetivo de reforzar nuestros procesos y estándares de servicio.
Reconocemos la importancia de ofrecer una experiencia consistente y acorde a las expectativas de nuestros huéspedes, y lamentamos no haber estado a la altura en esta ocasión. Agradecemos que haya señalado estas oportunidades de mejora y esperamos poder trabajar en ellas de manera efectiva.
Nos gustaría tener la oportunidad de atenderle nuevamente en el futuro y ofrecerle una experiencia más alineada con lo que usted espera y merece como cliente de la marca.
Saludos cordiales,
Gabriel Letona,
Coordinador de reputación online.
Le agradecemos sinceramente que se haya tomado el tiempo de compartir su experiencia con nosotros. Lamentamos que su estadía no haya reflejado los estándares de servicio y confort que caracterizan a la marca, especialmente considerando su fidelidad como huésped frecuente.
Hemos tomado muy en serio sus observaciones relacionadas con la atención al huésped y la experiencia en el área de alimentos y bebidas, así como los comentarios sobre nuestras instalaciones. Este tipo de retroalimentación es de gran valor para nosotros y ya ha sido compartida con los líderes de las áreas correspondientes para su debida revisión y seguimiento, con el objetivo de reforzar nuestros procesos y estándares de servicio.
Reconocemos la importancia de ofrecer una experiencia consistente y acorde a las expectativas de nuestros huéspedes, y lamentamos no haber estado a la altura en esta ocasión. Agradecemos que haya señalado estas oportunidades de mejora y esperamos poder trabajar en ellas de manera efectiva.
Nos gustaría tener la oportunidad de atenderle nuevamente en el futuro y ofrecerle una experiencia más alineada con lo que usted espera y merece como cliente de la marca.
Saludos cordiales,
Gabriel Letona,
Coordinador de reputación online.
Voyageur d'affaires
Commentaire : 14 mars 2026
Date d'arrivée : mars 2026
Superb stay with excellent personal service
As Marriott Lifetime Titanium, I spend about three months a year in hotels. For both business and personal travel, Cali Marriott is consistently the top hotel in Cali, Colombia with excellent personal service from their friendly and responsive staff and management. Many of the staff speak and understand English. The chefs are happy to cater for any special requests, front desk staff is one of the best, with check-in quick and friendly, and housekeeping is always very good. Rooms and beds very comfortable. Great location, just around the corner from a luxury shopping center (Centenario Mall). The entire property is spotless and the staff is always cleaning. An ideal place for lunch, dinner or corporate meetings, I hold many events here. The buffet breakfast every morning is delicious, highly recommend. Compliments and thanks to Cali Marriott, I’ll return soon.
Réponse de l'hôtel
Commentaire : 16 mars 2026
Dear O1833GPvad,
Thank you very much for sharing such a detailed review and for awarding us the highest rating. We are truly honored to know that, based on your extensive experience as a frequent traveler, you consider Cali Marriott the top hotel in the city and that you consistently experience personalized, friendly and responsive service from our team.
We are delighted to hear that the front desk service, smooth and welcoming check in, room comfort, property cleanliness and dining experience all contributed positively to your stay. Your comments regarding our team’s willingness to assist with special requests and the hotel’s suitability for events and business meetings are especially appreciated.
Thank you for your recommendation and continued trust. We look forward to welcoming you back again soon and providing you with another excellent stay.
Kind regards,
Gabriel Letona,
Online Reputation Coordinator.
Thank you very much for sharing such a detailed review and for awarding us the highest rating. We are truly honored to know that, based on your extensive experience as a frequent traveler, you consider Cali Marriott the top hotel in the city and that you consistently experience personalized, friendly and responsive service from our team.
We are delighted to hear that the front desk service, smooth and welcoming check in, room comfort, property cleanliness and dining experience all contributed positively to your stay. Your comments regarding our team’s willingness to assist with special requests and the hotel’s suitability for events and business meetings are especially appreciated.
Thank you for your recommendation and continued trust. We look forward to welcoming you back again soon and providing you with another excellent stay.
Kind regards,
Gabriel Letona,
Online Reputation Coordinator.
Voyageur anonyme
Commentaire : 18 févr. 2026
Date d'arrivée : févr. 2026
Courteous staff, clean and comfortable room, very good dining options and a great experience all around!
Voyageur anonyme
Commentaire : 19 mars 2026
Date d'arrivée : mars 2026
Lovely hotel, nicely modern appointed rooms, friendly staff, great restaurant and bar
Excellent emplacement
Av. 8 Nte. #10-18, Granada, Cali, 760009, Colombie|3,89 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
12:00
Bon à savoir
Animaux de compagnie interdits
Pour les séjours à compter du 1er janvier 2023, les résidents de Colombie et les non-résidents séjournant 60 jours consécutifs ou plus se verront facturer une taxe de vente nationale de 19 % par l'établissement au moment du séjour. Les voyageurs munis d'un visa touristique ne seront pas tenus de payer cette taxe. La taxe peut être facturée lorsqu'une chambre est partagée par un client assujetti et un client non assujetti.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
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